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- Tasks: Support bereaved families by selling memorials and assisting with public health funerals.
- Company: Join Barnsley Council, an award-winning employer dedicated to making a difference in the community.
- Benefits: Enjoy flexible working, employee discounts, and opportunities for training and development.
- Why this job: Make a real impact in people's lives while developing your skills in a supportive environment.
- Qualifications: Strong IT skills and a sensitive personality are essential; experience in bereavement is a plus.
- Other info: We value diversity and welcome applicants from all backgrounds, including those with past convictions.
The predicted salary is between 25500 - 28000 £ per year.
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50115500
Directorate: Growth & Sustainability | Service: Environment & Transport
Position reference: 50115500
Directorate: Growth & Sustainability | Service: Environment & Transport
Salary : £ 30,559 – £33,366
Working Arrangements : Mon – Fri
Hours per week : 37
Contract type: Permanent
We are happy to talk flexible working arrangements with you, please get in touch .
See our range of Employee Rewards: www.barnsley.gov.uk/services/jobs/staff-rewards-and-benefits/
Closing date : 18/07/2025 a t 23:59
The successful candidate will be required to speak English to an appropriate standard.
This post requires a Basic Criminal Record Check
Prospective employees will be required to give a reasonable account of any significant periods (6 months or more in the past 3 years) of time living abroad.
When applying, please ensure you are prepared to start work with all the necessary legal documents, such as a valid visa, relevant to the type of work you will be undertaking. Please be aware that our organisation does not possess a Home Office license and, as a result, is unable to provide sponsorship for anyone seeking a visa as a skilled or temporary migrant worker.
Pensions Regulations have provisions to reduce pension payments in certain circumstances of those who return to work within local government service. If you are in receipt of a pension upon commencing employment with the authority, this may affect your pension entitlements and you should therefore seek advice from the relevant Pensions Authority.
At Barnsley Council you can start a career that makes a real difference to people’s lives, helping our council and residents to be the best they can be.
We’re an award-winning council and one of the biggest employers in the borough, supporting around 243,000 people. We put people at the heart of everything we do, and that includes our employees. As part of the team, we offer lots of benefits and rewards to support you to thrive and grow, like flexible working, employee discounts, support for your health and wellbeing, and opportunities for training and development to grow your career and develop your skills.
There’s so much happening in our thriving borough, and now’s the perfect time to join our excellent Bereavement services team as we work to make Barnsley the place of possibilities.
- We’re an award-winning team and one of the biggest employers in the borough supporting around 243,000 people.
- Working at Barnsley Council means being part of a team that makes a real difference to people’s lives, where you can develop the skills you need to make change happen.
- If you join the team you’ll receive great pay alongside an excellent pension scheme. With flexible working we’ll also support your work/life balance, helping you to adjust your hours and take time off when you need it.
- We’ll help you to develop your career and grow your skills with opportunities for training and development.
- There’s so much happening in our thriving borough and your talent and skills will help us make Barnsley the place of possibilities .
- Key to our success is working with our residents, partners, businesses and organisations and building these partnerships to bring about change in Barnsley.
About The Post
An Opportunity has arisen for a Bereavement Services Officer to be part of the Bereavement team based at Barnsley Crematorium.
Duties will primarily include the sale of memorials to the general public. This role will also assist with the delivery of public health funerals.
The post holder will require a sensitive personality and be able to deal with a variety of situations that require tact and diplomacy.
You will be required to be highly organised as duties will cover planning and implementing work schedules along with the design of memorials using bespoke software.
A friendly outgoing personality is essential along with the necessary skills required to work in such a sensitive setting.
Excellent IT skills and a good understanding of bereavement issues will enable the right candidate to excel in this position.
Please use the documents below to help support you with your application form.
Job Profile: Bereavement Services Officer Profile.docx
Vacancy Exposure Profile: Exposure Profile LOW.doc
Help with your application form
Why work for us?
Please ensure you view the job profile for this role, as you will need to demonstrate in your application form how you meet the required criteria.
We welcome the opportunity to have a chat about the role and are happy to address any questions you may have about flexible working arrangements, including as a result of caring responsibilities.
We\’re committed to creating a workplace where differences are valued and everyone truly feels able to be themselves. If you have any support needs during the recruitment process, please let us know.
CV\’s are not accepted for this role.
At Barnsley Council, we believe in second chances and value diversity. Our recruitment process is inclusive, and we welcome applicants with past convictions. We\’re committed to fairness and do not discriminate. Join us in building a future where everyone has the opportunity to thrive. #InclusiveHiring #SecondChances\”
www.barnsley.gov.uk/jobs
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Bereavement Services Officer employer: Barnsley Council
Contact Detail:
Barnsley Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bereavement Services Officer
✨Tip Number 1
Familiarise yourself with the specific duties of a Bereavement Services Officer. Understanding the nuances of memorial sales and public health funerals will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Showcase your interpersonal skills by preparing examples of how you've handled sensitive situations in the past. This role requires tact and diplomacy, so be ready to discuss your experiences that highlight these qualities.
✨Tip Number 3
Research Barnsley Council's values and recent initiatives. Being knowledgeable about their commitment to community and inclusivity can help you align your answers with their mission during the interview.
✨Tip Number 4
Network with current or former employees of Barnsley Council if possible. They can provide insights into the work culture and expectations, which can be invaluable for tailoring your approach in the application process.
We think you need these skills to ace Bereavement Services Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Bereavement Services Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Demonstrate Sensitivity: Given the nature of the role, it's crucial to convey your ability to handle sensitive situations with tact and diplomacy. Use specific examples in your application that showcase your interpersonal skills and emotional intelligence.
Highlight Relevant Experience: If you have previous experience in customer service or roles that require organisation and planning, make sure to emphasise this in your application. Detail any relevant IT skills or familiarity with bereavement issues that would make you a strong candidate.
Follow Application Guidelines: Remember that CVs are not accepted for this role. Ensure you complete the application form as instructed, providing all necessary information and demonstrating how you meet the criteria outlined in the job profile.
How to prepare for a job interview at Barnsley Council
✨Show Empathy and Sensitivity
As a Bereavement Services Officer, you'll be dealing with individuals in sensitive situations. Make sure to demonstrate your ability to empathise and handle delicate matters with care during the interview.
✨Highlight Your Organisational Skills
This role requires excellent organisational abilities for planning and implementing work schedules. Be prepared to discuss your experience in managing tasks efficiently and how you prioritise your workload.
✨Familiarise Yourself with Bereavement Issues
Understanding bereavement issues is crucial for this position. Brush up on common challenges faced by those grieving and be ready to discuss how you would approach these situations compassionately.
✨Demonstrate IT Proficiency
Since the role involves using bespoke software for memorial design, ensure you can talk about your IT skills. Mention any relevant software you've used and how comfortable you are with technology.
