At a Glance
- Tasks: Audit and monitor Direct Payments to ensure funds are used wisely while supporting users' wellbeing.
- Company: Join a dedicated team within the Place Health & Adult Social Care Directorate.
- Benefits: Enjoy a competitive salary, flexible working, and great employee discounts.
- Other info: We value diversity and welcome applications from all backgrounds.
- Why this job: Make a real difference in people's lives while ensuring compliance and financial integrity.
- Qualifications: Basic Criminal Record Check required; must have legal work documents.
The predicted salary is between 31537 - 34434 £ per year.
We are seeking a Personalisation Monitoring Officer for the Personalisation Team, responsible for auditing, monitoring, and closing Direct Payment and Supported Managed Accounts to ensure public funds are used appropriately while maintaining choice, control, and wellbeing for users.
- Audit Direct Payment and Supported Managed Accounts, reviewing bank statements, invoices, payroll, and timesheets to confirm spending aligns with support plans.
- Detect and investigate discrepancies, ensuring compliance with the Care Act and other legislation.
- Maintain accurate and detailed records, including a clear folder structure and case notes.
- Liaise with service users, families, appointees, agents, and solicitors to explain audit outcomes and support them during the recovery of unspent money.
- Recover unused funds following monitoring and closedown processes, returning them to the local authority.
- Collaborate with colleagues in Commissioning Improvement & Assurance and other social care units to support shared outcomes.
Qualifications and Requirements
- Basic Criminal Record Check is required.
- Ability to provide a reasonable account of any significant periods (6 months or more in the past 3 years) of time lived abroad.
- Must be able to start work with all necessary legal documents, including a valid visa; the council does not hold a Home Office licence and cannot provide sponsorship for skilled or temporary migrant workers.
Benefits
- Competitive salary and pension scheme.
- Flexible working arrangements.
- Employee discounts, support for health and wellbeing, and opportunities for training and development.
Equal Opportunities
We welcome applications from all candidates, including those with diverse backgrounds and past convictions. We are committed to fairness and do not discriminate. If you have any support needs during the recruitment process, please let us know.
To apply, contact Shelley Gill at shelleygill@barnsley.gov.uk. Interviews will take place on Thursday, 25 June 2026.
Personalisation Monitoring Officer (2 posts) in Barnsley employer: Barnsley Council
As a Personalisation Monitoring Officer with the Directorate of Place Health & Adult Social Care, you will join a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. With flexible working arrangements and a commitment to training and development, this role offers a meaningful opportunity to make a positive impact in the community while enjoying competitive benefits and a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Personalisation Monitoring Officer (2 posts) in Barnsley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Personalisation Monitoring Officer role.
✨Tip Number 2
Prepare for your interview by researching the organisation and understanding their values. We want you to show how your skills align with their mission in personalisation and social care. Practice common interview questions and think about how you can demonstrate your experience with auditing and compliance.
✨Tip Number 3
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. We recommend mentioning something specific from your conversation to remind them of your fit for the Personalisation Team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. We’re here to support you every step of the way, so make sure you take advantage of all the resources we offer to help you succeed.
We think you need these skills to ace Personalisation Monitoring Officer (2 posts) in Barnsley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Personalisation Monitoring Officer. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly understand your qualifications and fit for the role.
Show Your Passion:Let your enthusiasm for the role shine through in your application. We’re looking for candidates who are genuinely interested in supporting users and ensuring compliance with the Care Act. Share why this position excites you!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Barnsley Council
✨Know Your Stuff
Make sure you understand the role of a Personalisation Monitoring Officer inside out. Familiarise yourself with Direct Payments, Supported Managed Accounts, and the Care Act. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Prepare Real-Life Examples
Think of specific situations where you've had to audit or monitor financial records, or where you've worked with service users. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your practical experience and problem-solving skills.
✨Show Your Communication Skills
As you'll be liaising with various stakeholders, it's crucial to showcase your communication abilities. Practice explaining complex information clearly and concisely. You might even want to role-play with a friend to get comfortable discussing audit outcomes and supporting users.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics or the challenges they face in monitoring funds. This shows your enthusiasm for the role and helps you assess if the company culture is a good fit for you.
