At a Glance
- Tasks: Support the licensing team and assist licence holders and applicants with their queries.
- Company: Barnsley Council, dedicated to public health and community services.
- Benefits: Competitive salary, agile working, and flexible arrangements for work-life balance.
- Other info: Diverse and inclusive workplace with opportunities for career growth.
- Why this job: Join a supportive team and make a difference in your community while developing your skills.
- Qualifications: Level 2 qualification and experience in customer service and computer applications.
The predicted salary is between 25583 - 28142 £ per year.
Field Support Officer – Licensing Team (Barnsley Council)
Position reference: 50145999, 50006936. Directorate: Public Health and Communities | Service: Regulatory Services.
Salary: £25,583 – £28,142 (Career Graded). Working arrangements: Agile Working. Hours per week: 37. Contract type: 1 permanent, 1 fixed term (2 years from appointment).
Applicants must meet mandatory checks: basic criminal record check and provide a reasonable account of any significant periods (6 months or more within the past 3 years) of time living abroad.
Necessary legal documents must be available upon start.
About The Post
We are recruiting a Field Support Officer to work within the Licensing Team.
The role involves providing support services to the licensing team and advising and supporting licence holders and licence applicants.
Responsibilities
- Providing administrative and operational support for licensing work.
- Advising licence holders and licence applicants via phone, email and in-person.
- Maintaining accurate records and data in relevant systems.
- Supporting all licensing areas, including taxis, private hire, licensed premises, and gambling establishments.
- Working independently and collaboratively in a fast‑paced environment.
Qualifications and Experience
- Relevant level 2 qualification.
- Experience using a range of computer applications, including Microsoft Office.
- Practical experience of dealing with members of the public.
- Strong problem‑solving and decision‑making skills.
- Working Conditions
The role will be "agile working" with a blended mandatory/hybrid schedule, 37 hours per week.
The council is open to flexible working arrangements, including options for caring responsibilities.
Equal Opportunities
The council is committed to building a diverse and inclusive workplace where differences are valued and everyone feels able to be themselves.
We welcome applicants with past convictions and are committed to fairness and second chances.
#J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Field Support Officer - Licensing (2 posts) in Barnsley
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Barnsley Council, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Barnsley Council and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Field Support Officer - Licensing (2 posts) in Barnsley
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Barnsley Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Barnsley Council
✨Get to Know Public Sector Values
Before your interview with Barnsley Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Barnsley Council.
