Barnsley Council is seeking a Customer Resolution Officer to join our Legal Services team, handling complaints and resolving them in line with statutory regulations for adult and children’s social care. You will manage your own caseload, advising colleagues on case management and process across council services.
We offer flexible, hybrid working, a Local Government Pension Scheme, generous leave, and opportunities for training and development in a people‑centred, inclusive workplace.
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Customer Resolution Specialist — Hybrid in Barnsley employer: barnsley council
GROW is an exceptional employer dedicated to empowering women and fostering a supportive work environment. With a focus on employee growth, we offer training and development opportunities that enable our team to make a meaningful impact in the lives of women within the criminal justice system. Located in Rotherham, our culture is built on compassion, creativity, and collaboration, making it a rewarding place to work for those passionate about social change.
