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- Tasks: Manage invoicing for repairs, maintenance, and breakdown services while ensuring accuracy.
- Company: Classic Lifts, a leader in the lift service industry.
- Benefits: Gain hands-on experience, training opportunities, and a supportive work environment.
- Why this job: Be a key player in ensuring smooth operations and customer satisfaction.
- Qualifications: Experience in invoicing or administration, with strong MS Office skills.
- Other info: On-site training and potential for career growth in a dynamic team.
The predicted salary is between 30000 - 42000 £ per year.
As a Support Services Administrator, you will be responsible for managing the invoicing process for various service operations, including repairs, maintenance contracts, contract renewals, and breakdowns. Your role is crucial in ensuring accurate and timely preparation of invoices and their submission to customer portals with all necessary supporting documentation.
Key Responsibilities
- Invoice Preparation
- Generate accurate and detailed invoices for repairs, maintenance contracts, contract renewals, and breakdown services.
- Ensure all invoices comply with company policies and customer-specific requirements.
- Customer Portal Management
- Upload invoices and supporting evidence to customer portals.
- Monitor portals for submission confirmations, corrections, or additional requests.
- Supporting Documentation
- Gather and attach necessary supporting evidence, such as service reports, photographs, or customer approvals, where required.
- Verify that all documentation meets contractual or legal requirements.
- Record Keeping & Compliance
- Maintain accurate records of all invoicing activities, including system updates affecting invoicing.
- Ensure compliance with applicable tax regulations and company standards.
- Communication & Coordination
- Collaborate with internal teams (e.g., service, finance, and sales) to ensure invoicing accuracy and resolve discrepancies.
- Act as a point of contact for customer inquiries related to invoices or portal submissions.
- Efficiency Improvements
- Identify and recommend process improvements for faster and more accurate invoicing.
- Assist in implementing tools or systems to streamline invoicing tasks.
- System Data Management
- Update internal systems with accurate data related to service operations, contracts, and customer information.
- Regularly review and audit system data to ensure consistency, accuracy, and compliance with company standards.
Key Skills and Competencies
- Strong organizational skills and attention to detail.
- Proficiency in invoicing software and customer portal systems.
- Excellent communication skills for liaising with customers and internal teams.
- Ability to meet deadlines in a fast-paced environment.
- Problem-solving skills to address invoicing discrepancies or issues.
Qualifications
- Experience in a similar invoicing or administrative role, preferably in the repairs or maintenance industries.
- Familiarity with customer portals and electronic invoicing systems.
- Strong proficiency in MS Office (especially Excel) and accounting software.
This role is critical in ensuring our service operations are billed efficiently and accurately, reinforcing customer trust and operational success.
Support Services Administrator, Classic Lifts, S60 1DX in Rotherham employer: Barnsley College
Contact Detail:
Barnsley College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Services Administrator, Classic Lifts, S60 1DX in Rotherham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their invoicing processes and be ready to discuss how your skills align with their needs. We want you to shine!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build confidence. Focus on articulating your experience with invoicing software and customer portals, as these are key for the Support Services Administrator role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Support Services Administrator, Classic Lifts, S60 1DX in Rotherham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in invoicing or administrative roles. We want to see how your skills match the key responsibilities listed in the job description.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Support Services Administrator role. Be sure to mention your attention to detail and any experience with customer portals.
Show Off Your Skills: In your application, emphasise your organisational skills and proficiency in invoicing software. We love candidates who can demonstrate their problem-solving abilities and how they’ve improved processes in previous roles.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone!
How to prepare for a job interview at Barnsley College
✨Know Your Invoicing Stuff
Make sure you brush up on your invoicing knowledge before the interview. Familiarise yourself with common invoicing software and customer portal systems, as well as any specific requirements mentioned in the job description. Being able to discuss your experience with these tools will show that you're ready to hit the ground running.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills and attention to detail, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Think about how you kept everything on track and how you ensured accuracy in your work.
✨Communicate Like a Pro
Excellent communication is key for this position, so be ready to demonstrate your ability to liaise effectively with both customers and internal teams. Prepare to share examples of how you've resolved discrepancies or handled customer inquiries in the past, showcasing your problem-solving skills.
✨Think Efficiency
The job involves identifying process improvements, so come prepared with ideas on how you could streamline invoicing tasks. Whether it's a tool you've used before or a method that worked well in a previous role, showing that you're proactive about efficiency will impress your interviewers.