At a Glance
- Tasks: Provide clerical support, manage calls, and assist with office duties.
- Company: Sun Health Care offers vital support services for adults with various needs.
- Benefits: Gain hands-on experience while working in a supportive environment.
- Other info: This is an 11-month apprenticeship with a focus on customer service.
- Why this job: Join a caring team and make a real difference in people's lives.
- Qualifications: GCSEs in English and Maths at grade 4/C or above preferred.
Overview
We’re offering an exciting opportunity for a motivated and enthusiastic individual to join our team as an Administrator Apprentice. As an Administrator Apprentice, you’ll play a key role in supporting the day-to-day operations of our team. You’ll learn essential administrative skills while working alongside experienced professionals who will support your development every step of the way.
To provide clerical support to the Head Office Function. This is a pivotal role to ensuring the smooth functioning within the office. The Clerical Officer will provide clerical support to various departments within the company and assist in maintaining a professional and efficient office environment.
Key Tasks
- Answering and directing phone calls, taking messages, and fielding enquiries.
- Meeting, greeting, and assisting visitors, clients, and employees in a professional manner.
- Managing correspondence and maintaining a well-organised filing system.
- Assisting in scheduling appointments, meetings, and general office duties.
- Coordinating office supplies and ensuring inventory levels are maintained.
- Scanning, photocopying, and producing name badges.
- Assisting with various tasks, data entry.
- Assisting in organising and coordinating office events and meetings.
- Maintaining office records and databases.
- Assisting with basic bookkeeping tasks, such as preparing service users monies and recording accurately on database and accountancy software.
- Maintaining confidentiality and overseeing sensitive information with professionalism and integrity.
- This list is not exhaustive and there may be other tasks deemed necessary as appropriate.
Skills & Abilities
- Conduct themselves in a professional manner both in person and on the telephone
- Ability to meet deadlines whilst at times working under pressure
- Carry out tasks with accuracy and pay attention to detail
- Good organisational skills
- Work independently
- Work as part of a broader team
- Good working knowledge of Microsoft Office Suite
Qualifications
- IT qualification desirable
- English and Maths GCSE grade 4/C or above or equivalent functional skills
Working week
37.5 Hours per week. Working pattern to be confirmed.
Apprenticeship
Apprenticeship standard: Customer Service Practitioner Apprenticeship Level 2
Duration of apprenticeship: 11 months.
About the employer
We specialise in nursing and residential care homes and community support services. We support adults with learning or physical disabilities, mental health needs, autism, elderly people and those with dementia.
Clerical Officer Apprentice, Sun Health Care, Huddersfield Road, Barnsley employer: Barnsley College
Sun Health Care is an exceptional employer located in Barnsley, offering a supportive and inclusive work environment that prioritises employee growth and development. As a Clerical Officer Apprentice, you will gain invaluable experience in a dynamic office setting while contributing to meaningful care services for the community. With a strong emphasis on teamwork and professional integrity, Sun Health Care provides opportunities for skill enhancement and career progression within the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Clerical Officer Apprentice, Sun Health Care, Huddersfield Road, Barnsley
✨Tip Number 1
Familiarise yourself with the specific duties of a Clerical Officer. Understanding the key tasks, such as managing correspondence and scheduling appointments, will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your communication skills. Since this role involves answering calls and greeting visitors, being able to articulate clearly and professionally will set you apart from other candidates.
✨Tip Number 3
Showcase your organisational abilities. Think of examples where you've successfully managed multiple tasks or maintained an organised system, as this is crucial for the role.
✨Tip Number 4
Research Sun Health Care and their values. Being knowledgeable about the company and its mission will allow you to align your answers with their goals, making you a more appealing candidate.
We think you need these skills to ace Clerical Officer Apprentice, Sun Health Care, Huddersfield Road, Barnsley
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key tasks and skills required for the Clerical Officer Apprentice position. Tailor your application to highlight how your skills align with these requirements.
Craft a Strong CV:Create a CV that showcases your organisational and communication skills. Include any relevant experience, even if it's from school or volunteer work, that demonstrates your ability to multitask and prioritise effectively.
Write a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have demonstrated the skills listed in the job description, such as managing correspondence or assisting in scheduling appointments.
Proofread Your Application:Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Barnsley College
✨Showcase Your Organisational Skills
As a Clerical Officer Apprentice, you'll need to demonstrate your ability to stay organised. Prepare examples of how you've managed tasks or projects in the past, highlighting your attention to detail and ability to prioritise effectively.
✨Practice Professional Communication
Since the role involves answering calls and greeting visitors, practice your communication skills. Be ready to discuss how you would handle different scenarios, such as dealing with difficult enquiries or ensuring a welcoming atmosphere for clients and colleagues.
✨Familiarise Yourself with Microsoft Office
A good working knowledge of Microsoft Office is essential. Brush up on your skills, especially in Word and Excel, and be prepared to discuss how you've used these tools in previous roles or during your studies.
✨Demonstrate Your Ability to Work Under Pressure
The job may require you to meet deadlines while managing multiple tasks. Think of examples from your experience where you've successfully handled pressure, and be ready to share these stories during the interview.
