Learning Resource Centre And Digital Assistant in Barnsley

Salary: £18,835 (£25,775 full year equivalent)

Contract Type: Permanent – Term Time 37 hours per week

Term Time Contracts: This contract offers full-time hours across 38 weeks of the year, primarily during term time. You will be required to work during the academic terms, with some additional duties outside of term time as needed. This structure provides a balance between a full-time role and flexibility during non-term periods.

The Opportunity: You’ll play a key role in creating a supportive, accessible, and well-organised environment for our students. Based in our modern Learning Resource Centre, The Learning Curve, you will help ensure the smooth day-to-day running of the space, making it easy for learners and staff to access a wide range of learning resources, library services, and digital tools. Your contribution will help everyone make the most of their time in the centre.

You’ll be hands-on with tasks such as issuing and returning books, shelving materials, managing laptop loans, and maintaining a tidy, organised environment. You will support learners and staff with the library catalogue, logging on and off computers, booking study spaces, printing, and accessing online resources. You’ll also help students connect their own devices to college systems, including WiFi, printers, email, and multi-factor authentication, providing first-line support to ensure they can access the digital tools they need for learning.

In addition, you will:

• Support the delivery of library inductions and provide one-to-one guidance
• Help learners develop confidence using both physical and digital resources
• Monitor and support print services
• Provide basic support for student PCs and core software
• Contribute to the development of eLearning and digital literacy resources

You will also monitor how the space is used, gather learner feedback, and promote positive behaviour in line with our values. While this is not a teaching role, your Level 3 teaching qualification will support your ability to guide students in independent learning and study skills. You’ll ensure that college systems, policies, and procedures are followed, maintaining an efficient, safe, and welcoming environment. Beyond your core duties, you will contribute to an inclusive, learner-centred culture, championing equality, diversity, and safeguarding, and supporting the wider work of the Student Services team.

About You: You’ll be approachable, organised, and confident in supporting learners in a busy, dynamic environment. We are looking for someone who enjoys working with people and takes pride in helping others succeed. You’ll have excellent communication skills and the ability to explain information clearly—whether helping a student access online resources, connect a device, or locate study materials.

You will bring:

• Recent experience working with IT systems in a professional setting
• Strong digital skills, including supporting users with devices, software, and online services
• Confidence troubleshooting basic technical issues
• Experience in a customer-focused environment, with a commitment to excellent service

You’ll understand the importance of delivering high-quality customer service and be able to respond to queries in a calm, professional, and solution-focused manner. This is a fast-paced role, so you’ll need to remain focused and composed when managing competing priorities, while maintaining attention to detail. You’ll also be a collaborative team player who contributes positively to the service and supports colleagues when needed.

While the role does not involve direct teaching, a Level 3 teaching qualification is required to demonstrate your ability to support student learning. You will also be confident in addressing inappropriate behaviour when necessary and committed to promoting equality, inclusion, and safeguarding.

Required:

• A minimum of four GCSEs at grade C/4 or above including English and Maths
• A recognised teaching qualification eg Level 3 Award in Education and Training or equivalent or a willingness to achieve this within one year of appointment
• Recent experience of working confidently with IT systems in a professional setting
• Excellent digital and IT skills including the ability to support users with devices, software, and online services
• A background in a customer-focused environment with a clear understanding of quality service delivery

Reasons to join us:

• We offer substantial annual leave entitlement (Up to 47 days per year including bank and public holidays)
• Holiday purchase scheme to buy additional annual leave days
• Local Government Pension Scheme – with a generous 19.2% employer contribution
• We invest in our people through funded CPD opportunities, regular staff development training and paid volunteering days
• Career advancement opportunities with tailored support for staff to progress
• Free Barnsley College courses to support your professional and personal development (subject to approval)
• 24/7 access to same day appointments with a GP
• Exclusive discounts and cashback for retail, dining and leisure as part of YouatWork
• Access to health cash plans as members of the Westfield Health Scheme or Health Shield
• Discounted college gym membership with onsite facilities
• Supporting employee mental health through access to free counselling services and the Foundations App
• Discounts schemes for greener travel including Northern Rail, Trainline and Cycle to Work
• Free Microsoft Office 365 for personal use on up to five machines
• Access to discounted hair and beauty therapies at our onsite salon
• On site subsidised Starbucks and food outlets offering a variety of dining options
• Free breakfast provided daily for all staff members
• Our shared purpose – We believe in transforming the lives of both our learners and staff
• Employees can enrol on a Barnsley College course of their choice free of charge, supporting both professional and personal development (subject to approval)

The Barnsley College Advantage: Being supported to achieve your personal and professional goals, a range of flexible working opportunities, autonomy, empowerment and accountability, short-and long-term development commitments, access to experiencing work in a range of areas, working in a value and behaviour led organisation, reward and recognition, having your voice heard at every level.

Closing date for applications is Sunday, 26th July 2026. We reserve the right to close this vacancy early depending on the level of interest. Barnsley College is committed to creating a dynamic and diverse workforce and welcomes applications from all candidates regardless of their gender, disability, age, ethnicity, sexual orientation, or faith. Disabled applicants who meet the minimum essential criteria will be guaranteed an interview. The College is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. The successful candidate will be required to undertake an Enhanced Disclosure from DBS. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children. We are committed to sustainability, embedding environmentally responsible practices across everything we do and preparing our learners for a low-carbon future.