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- Tasks: Support the office team by managing service records and handling phone calls.
- Company: A regional educational institution in Barnsley with a supportive environment.
- Benefits: Gain valuable experience, receive training, and work towards a Level 2 Apprenticeship.
- Why this job: Kickstart your career in customer service while learning on the job.
- Qualifications: Good communication skills and confidence are essential.
- Other info: Monday to Friday schedule with opportunities for growth.
A regional educational institution in Barnsley seeks a Customer Service Apprentice to support their office team. Responsibilities include managing service records, handling phone calls, and assisting with parts deliveries.
The role requires good communication skills and confidence, with a working schedule of Monday to Friday, 8.00 a.m. to 5.00 p.m. Training will be provided on-site and off the job, leading to a Level 2 Customer Service Apprenticeship.
Customer Service Apprentice: Admin, Calls & Office Support in Barnsley employer: Barnsley College
Contact Detail:
Barnsley College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Apprentice: Admin, Calls & Office Support in Barnsley
✨Tip Number 1
Make sure you research the institution before your interview. Knowing their values and mission can help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves handling calls and managing service records, being clear and confident in your speech will set you apart from other candidates.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer. This shows that you’re engaged and eager to learn more about the position and the team you'll be working with.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way in landing that apprenticeship.
We think you need these skills to ace Customer Service Apprentice: Admin, Calls & Office Support in Barnsley
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role involves handling phone calls and managing service records, make sure your written application reflects your communication skills. Use clear and concise language, and don’t shy away from showing your personality!
Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. Highlight any relevant experience or skills that match what we’re looking for in a Customer Service Apprentice.
Be Confident!: Confidence is key in this role! When writing your application, express your enthusiasm for the position and your eagerness to learn. We love seeing applicants who are excited about joining our team!
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply through our website. It’s straightforward and ensures we receive all the necessary information to consider you for the role!
How to prepare for a job interview at Barnsley College
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Customer Service Apprentice. Familiarise yourself with managing service records, handling calls, and assisting with deliveries. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since good communication is key for this position, practice speaking clearly and confidently. You could do mock interviews with friends or family, focusing on how you articulate your thoughts. This will help you feel more at ease during the actual interview.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare some thoughtful questions about the training provided and what a typical day looks like. This shows that you’re engaged and eager to learn, which is exactly what they’re looking for in an apprentice.
✨Dress the Part
Even though it’s an apprenticeship, first impressions matter. Dress smartly and appropriately for the interview. It doesn’t have to be overly formal, but looking tidy and professional can set a positive tone right from the start.
