Apprenticeship Support Officer in Barnsley

Overview

Barnsley College is seeking a highly organised and proactive Apprenticeship Support Officer to join our Engineering department.

This is an exciting opportunity to play a key role in supporting apprentices, employers and training partners throughout the apprenticeship journey, helping learners to achieve positive outcomes and reach their career goals.

Working closely with Trainers and the Apprenticeship Manager, you will support the planning, coordination and monitoring of apprenticeship programmes, ensuring learners receive the guidance and support they need from onboarding through to completion and certification.

This role is ideal for someone who enjoys building relationships, coordinating processes and supporting learners to succeed.

You will become part of a dedicated team committed to delivering high quality apprenticeship provision, helping to ensure learners, employers and stakeholders receive an outstanding experience throughout every stage of the programme.

• What You\'ll Be Doing
• Support the delivery of apprenticeship programmes by working closely with apprentices, employers, trainers and external training partners.
• Monitor the progress of a caseload of learners, maintaining regular contact with employers and helping to ensure apprentices remain on track to achieve their planned outcomes.
• Coordinate and record apprenticeship reviews, ensuring that Knowledge, Skills and Behaviours, off the job training and progression towards gateway are accurately captured and recorded using the College\'s e-portfolio system, Aptem.
• Monitor learner progress throughout the apprenticeship journey and support the completion of key milestones from onboarding through to achievement.
• Help ensure compliance with apprenticeship funding and quality requirements, supporting processes and documentation throughout the learner journey, in collaboration with colleagues and external partners.
• Participate in training and standardisation activities to promote consistency and continuous improvement across the department.
• Provide guidance and support to apprentices, referring them to specialist areas of the College where additional support is needed, and identify and escalate concerns relating to learners, employers or training partners when appropriate.
• Be an organised and motivated individual with excellent administrative and communication skills and a genuine commitment to supporting learners to succeed.
• Build positive relationships with apprentices, employers, training providers and colleagues to ensure a professional and supportive experience for all stakeholders.
• Manage multiple priorities with accuracy and attention to detail while using IT systems to monitor progress and maintain records for apprenticeship processes.
• Be proactive, work independently and contribute as part of a team, adapting to changing priorities and supporting learners through various situations and challenges.
• Share the commitment to helping apprentices achieve their goals and supporting employers to develop a skilled and successful workforce.

Essential Skills, Experience & Qualifications

• GCSE English and Maths at Level 2 (Grade 4/C or above) or willingness to work towards.
• Experience within an engineering or welding training environment.
• Strong organisational and administrative skills.
• Ability to manage multiple stakeholders (such as learners, employers, partners).

Benefits and Other Information

• Substantial annual leave entitlement (up to 47 days per year including bank and public holidays).
• Holiday purchase scheme to buy additional annual leave days.
• Local Government Pension Scheme with a generous 19.2% employer contribution.
• Funded continuing professional development opportunities, regular staff development training and paid volunteering days.
• Career advancement opportunities with tailored support for staff to progress.
• Free Barnsley College courses to support your professional and personal development (subject to approval).
• 24/7 access to same day appointments with a GP and exclusive discounts and cashback for retail, dining and leisure as part of Youat Work.
• Access to health cash plans as members of the Westfield Health Scheme or Health Shield.
• Discounted college gym membership with onsite facilities.
• Supporting employee mental health through access to free counselling services and the Foundations App.
• Discount schemes for greener travel including Northern Rail, Trainline and Cycle to Work.
• Free Microsoft Office 365 for personal use on up to five machines.
• Access to discounted hair and beauty therapies at our onsite salon.
• On site subsidised Starbucks and food outlets offering a variety of dining options.
• Free breakfast provided daily for all staff members.
• Employees can enrol on a Barnsley College course of their choice free of charge (subject to approval).
• The Barnsley College Advantage: When you join us, you can expect to benefit from The Barnsley College Advantage.
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