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- Tasks: Greet guests, manage reservations, and serve food in a lively hospitality setting.
- Company: Join a vibrant team in a dynamic hospitality environment.
- Benefits: Competitive pay, company pension, employee discounts, and on-site parking.
- Why this job: Be the welcoming face of our establishment and create memorable guest experiences.
- Qualifications: Previous hospitality experience and strong communication skills are preferred.
- Other info: Flexible shifts available, including evenings and weekends, with opportunities for growth.
The predicted salary is between 30000 - 38000 £ per year.
We are seeking enthusiastic and professional Front of House Staff to join our vibrant team. The ideal candidate will have a passion for delivering exceptional customer service in a lively hospitality environment. This role offers an exciting opportunity to be the welcoming face of our establishment, ensuring guests enjoy a memorable experience from the moment they arrive. Previous experience in catering, serving, or hospitality is advantageous, along with a keen interest in food safety and presentation.
Duties
- Greet guests warmly and manage reservations efficiently.
- Take orders accurately and serve food and beverages promptly.
- Assist with food preparation and presentation as needed.
- Maintain cleanliness and organisation of the dining area, ensuring compliance with food safety standards.
- Handle payments and operate POS systems with precision.
- Provide excellent customer service, addressing any guest enquiries or concerns professionally.
- Support barista duties if required, including preparing specialised coffee drinks.
- Collaborate with team members to ensure smooth service during busy periods.
- Uphold high standards of hospitality, creating a welcoming atmosphere for all guests.
Qualifications
- Previous experience in catering, serving, or hospitality roles is preferred.
- Knowledge of food safety regulations and best practices.
- Experience working as a barista or in food preparation is desirable.
- Strong communication skills and a friendly demeanour.
- Ability to work efficiently under pressure during peak hours.
- A professional attitude with excellent organisational skills.
- Flexibility to work various shifts, including evenings and weekends if required.
- A genuine interest in delivering outstanding customer service and creating positive guest experiences.
This position offers an engaging environment where your hospitality skills can flourish while providing valuable experience within the food service industry. We welcome applicants who are passionate about hospitality and eager to contribute to our team's success.
Job Type: Full-time
Pay: Up to £34,272.00 per year
Benefits:
- Company pension
- Employee discount
- On-site parking
Work Location: In person
Front of House Staff in Manchester employer: Barnshaw Smithy
Contact Detail:
Barnshaw Smithy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Staff in Manchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This way, you can show them that you're not just another candidate but someone who genuinely fits into their vibe.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine in front of the hiring team.
✨Tip Number 3
Dress to impress! Make sure you look the part for the hospitality industry. A smart, clean appearance shows that you take the role seriously and are ready to represent the establishment well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front of House Staff in Manchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about delivering exceptional customer service and creating memorable experiences for our guests.
Tailor Your Experience: Make sure to highlight any previous experience in catering, serving, or hospitality. We love seeing how your background aligns with the role, so don’t be shy about sharing relevant stories that showcase your skills!
Be Professional Yet Friendly: Your written application should reflect the friendly demeanour we’re looking for. Keep it professional but don’t hesitate to let your personality come through – we want to know the real you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our vibrant team!
How to prepare for a job interview at Barnshaw Smithy
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special offerings before the interview. This shows your enthusiasm for the role and helps you answer questions about food and drink confidently.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think of specific situations where you went above and beyond to ensure a guest's satisfaction, as this is crucial for Front of House Staff.
✨Practice Common Interview Questions
Anticipate questions like 'How do you handle difficult customers?' or 'What would you do during a busy shift?'. Practising your responses will help you articulate your thoughts clearly and demonstrate your problem-solving skills.
✨Dress the Part
Make sure to dress smartly and appropriately for the interview. A professional appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.