At a Glance
- Tasks: Lead the Pension Administration Change Team and ensure top-notch service delivery.
- Company: Join Barnett Waddingham, a leader in employee benefits with a focus on growth.
- Benefits: Enjoy a competitive bonus, private medical cover, and up to 30 days holiday.
- Other info: Flexible working options and a commitment to accessibility for all.
- Why this job: Shape the future of pension administration while developing your career in a dynamic environment.
- Qualifications: Experience in financial services and strong leadership skills are essential.
The predicted salary is between 60000 - 75000 € per year.
We have a great new opportunity for a Senior Operations Manager to join our Pensions Administration team. This is a full‐time, permanent role that can be based in our London, Liverpool, Leeds, Guildford, Cheltenham, Bristol, Birmingham or Amersham offices working on a hybrid basis.
Join us at a genuinely exciting moment for pension administration within Barnett Waddingham. As part of the rapidly growing Howden employee benefits business, opportunities for development have never been stronger. We are investing in our people, our teams and our operating model, creating clear routes for progression and long rewarding careers.
A snapshot of your day:
- Overseeing the day‐to‐day operation of Pension Administration Change Team services and acting as Line Manager for Project Managers, Business Analysts and Project Support roles.
- Managing, organising and motivating the team to provide a quality service, making sure service standards are met and control procedures are followed.
- Playing a significant role in short‐to‐medium term planning; adapting plans and priorities to address resource issues and operational challenges, considering the wider change deliverables and managing expectations.
- Having input into the longer‐term planning of resourcing and system developments to ensure they match future change needs and support business development opportunities.
- Identifying and providing solutions to complex problems.
- Managing operational issues and conflicts, removing barriers, communicating with stakeholders and escalating when required.
We would love to hear from you if you have:
- Financial services experience is essential.
- Strong leadership capabilities and a good communicator.
What's in it for you:
- Competitive discretionary annual bonus.
- Core benefits for you including private medical cover, life assurance, group income protection, and up to 30 days holiday per year with holiday trading.
- A comprehensive range of voluntary benefits to suit you (and your family) including an electric car leasing scheme, tech scheme, cycle to work scheme, dental cover, healthcare cash plan, health assessments, critical illness cover, sports allowance (we pay up to 50% of your gym/sports membership up to £50 per month), travel insurance, paid volunteering and a broad range of retailer discounts.
- Happy to talk flexible working.
Accessibility: We are a Disability Confident Employer. If you require reasonable adjustments or want more information on accessibility, please contact us.
Recruitment agencies: We kindly ask recruitment agencies to not send speculative CVs. Should we need assistance, we will reach out. All enquiries should be directed to careers@barnett-waddingham.co.uk.
Senior Operations Manager in West Bromwich employer: Barnett Waddingham
Barnett Waddingham is an exceptional employer, offering a dynamic work environment where your contributions directly impact the growth of our Pensions Administration team. With a strong focus on employee development, competitive benefits including private medical cover and generous holiday allowances, and a commitment to flexible working, we ensure that our staff thrive both personally and professionally in our vibrant offices across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Operations Manager in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for a Senior Operations Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to pension administration and think about how your leadership skills can contribute to their goals. This will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 3
Practice your problem-solving skills! Be ready to discuss complex issues you've tackled in previous roles, especially in financial services. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to the exciting developments in pension administration.
We think you need these skills to ace Senior Operations Manager in West Bromwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Operations Manager role. Highlight your financial services experience and leadership skills, as these are key for us. Use specific examples that showcase your ability to manage teams and solve complex problems.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for our Pensions Administration team. Mention your passion for operational excellence and how you can contribute to our exciting growth journey.
Showcase Your Communication Skills:As a Senior Operations Manager, strong communication is vital. In your application, demonstrate how you've effectively communicated with stakeholders in the past. This will help us see your potential to manage conflicts and expectations.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Barnett Waddingham
✨Know Your Stuff
Make sure you brush up on your financial services knowledge, especially related to pensions administration. Understand the key challenges and trends in the industry, as this will show that you're not just a leader but also someone who is genuinely interested in the field.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about specific situations where you motivated your team or resolved conflicts. This will help demonstrate your strong leadership capabilities, which are crucial for the Senior Operations Manager role.
✨Be Ready for Problem-Solving
Expect questions that assess your ability to identify and solve complex problems. Prepare a few scenarios from your previous experience where you tackled operational issues or improved processes. This will highlight your analytical skills and proactive approach.
✨Communicate Clearly
As a Senior Operations Manager, effective communication is key. Practice articulating your thoughts clearly and concisely. During the interview, make sure to engage with your interviewers, ask questions, and clarify any points to show that you’re an excellent communicator.
