At a Glance
- Tasks: Lead and improve Change and Release Management processes for tech changes.
- Company: Join a forward-thinking IT team with a hybrid work model.
- Benefits: Enjoy competitive bonuses, generous holidays, and a range of health benefits.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Make a real impact in tech while collaborating with diverse teams.
- Qualifications: Experience in Change or Release Management; ITIL certification is a plus.
The predicted salary is between 70000 - 85000 £ per year.
We have an exciting opportunity for a Change and Release Manager to join our IT team on a hybrid basis. This role can be based at either of our
Amersham, Cheltenham, Birmingham, Liverpool or Leeds offices.
Interviews will be held w/c 3rd August and 24th August.
The Change and Release Manager is responsible for ensuring that technology changes and releases are planned, assessed, authorised, coordinated, implemented, and reviewed in a controlled and effective manner.
The role works closely with technical teams, service owners, business stakeholders, suppliers, and governance forums to minimise risk whilst enabling the successful delivery of change.
Responsibilities
- Own and continuously improve the Change and Release Management processes, ensuring alignment with organisational objectives, governance requirements, and industry best practice.
- Govern the end-to-end lifecycle of technology changes and releases, including assessment, planning, approval, deployment, validation, and closure.
- Chair and facilitate Change Advisory Board (CAB) meetings, ensuring risks, impacts, dependencies, and scheduling conflicts are appropriately reviewed and managed.
- Maintain the Forward Schedule of Change and Release Schedule, coordinating activities across internal teams, suppliers, and business stakeholders to ensure successful delivery outcomes.
- Ensure changes and releases are appropriately documented, tested, approved, communicated, and supported by implementation, rollback, and release readiness plans.
- Facilitate Post Implementation Reviews (PIRs), monitor compliance with Change and Release Management standards, and drive continuous improvement through reporting, analysis, and lessons learned.
- Collaborate with Technology, Security, Service Delivery, and business teams to improve service stability, delivery effectiveness, and compliance with audit and regulatory requirements.
- What we’re looking for
- Experience in Change Management, Release Management, or IT Service Management within a technology-focused environment.
- Experience working with a broad range of stakeholders, suppliers, and technical teams.
- Strong understanding of change governance, risk management, and service delivery principles.
- ITIL Foundation certification (or equivalent) is desirable.
- Relevant experience may be considered in place of formal qualifications.
- Where not already held, the successful candidate will be expected to achieve ITIL Foundation certification within 12 months of appointment.
- Good understanding of modern cloud hosting, deployment, and release technologies, including CI/CD pipelines, infrastructure-as-code, and cloud-based platforms.
- Ability to engage effectively with technical teams to assess deployment approaches, release risks, dependencies, rollback strategies, and operational readiness.
- What's in it for you
- Competitive discretionary annual bonus
- Generous pension scheme
- Core benefits for you including private medical cover, life assurance, group income protection, and up to 30 days holiday per year with holiday trading
- A comprehensive range of voluntary benefits to suit you (and your family) including an electric car leasing scheme, tech scheme, cycle to work scheme, dental cover, healthcare cash plan, health assessments, critical illness cover, Sports Allowance – we pay up to 50% of your gym/sports membership (up to £50 pm), travel insurance, paid volunteering, and a broad range of retailer discounts
- Accessibility
We are a Disability Confident Employer. If you require reasonable adjustments or want more information on accessibility, please let us know.
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IT Change & Release Manager in London employer: Barnett Waddingham
Barnett Waddingham is an excellent employer, offering a supportive work culture that values detail-oriented professionals in the IT sector. With hybrid working options available in vibrant locations like Birmingham and Amersham, employees benefit from a competitive package that includes a generous pension and annual bonus, alongside ample opportunities for personal and professional growth within a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Change & Release Manager in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Barnett Waddingham values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Barnett Waddingham!
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We think you need these skills to ace IT Change & Release Manager in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Barnett Waddingham.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Barnett Waddingham. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Barnett Waddingham
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
