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- Tasks: Support clients with health and protection policies while collaborating with a dynamic team.
- Company: Join Barnett Waddingham, a leading employer consulting firm with a vibrant culture.
- Benefits: Enjoy a competitive salary, generous holiday, and a range of health benefits.
- Why this job: Make a real difference in clients' lives while developing your skills in a supportive environment.
- Qualifications: GCSE Grade '5' or 'C' in Maths and English; familiarity with IT systems required.
- Other info: Flexible working options and excellent career growth opportunities await you.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Client Support role at Barnett Waddingham. Due to our continued growth and plans, we have an exciting Group Risk & Healthcare Administrator opportunity to join a growing team in either of our Cheltenham or Bristol offices on a hybrid basis (2‐3 days in the office). As our clients are based throughout the UK, this role also requires reasonable flexibility in working hours from time to time and occasional travel to other offices and client premises.
With over 100 members, the Employer Consulting team is a fast‐growing business area specialising in varying disciplines such as DB pensions, DC pensions, Employee Benefits, Governance, Investment, Engagement, and Administration.
Within the Client Support team there are two main roles, one is Consultancy Support and the other is Operations Support. This role will undertake tasks in relation to Consultancy Support. The Consultancy Support role, which sits in the Health & Protection team within the Employer Consulting department, provides assistance to their Line Managers, Consultants and Client Relationship Managers (CRMs). Work requests carried out are in relation to health and protection policies and flexible benefit policies – broadly all issues relating to Employee Benefits.
A Snapshot Of Your Day
- Maintaining regular contact with clients by telephone, email and letter;
- Attending client meetings if required;
- Assisting the Line Manager, Consultants and CRMs in the preparation of reports and collating information for reports covering technical matters and advice;
- Checking of work prepared by others in the team;
- Member data analysis;
- Managing relationships between providers and clients;
- Checking Insurer's accounts and issuing annual financial statements to clients;
- Analysing information and assisting in preparing recommendations of appropriate solutions for clients;
- Administration relating to a wide and varying range of health and protection policies;
- Handling the administration and data which sits behind our client's flexible benefits (via our 4me Wealth and Choices platform);
- Drafting specifications of services, deadlines and remuneration with clients;
- Delivering agreed services in accordance with agreed time schedules and budget with each allocated client;
- Preparing invoices for issuing to clients, checking WIP;
- Maintaining records in accordance with internal guidelines and procedures;
- Liaising with providers of services and other professionals;
- Keeping client files compliant;
- Answering relevant calls that come in from various Employer Consulting helplines;
- Keeping all Employer Consulting databases up to date;
- Assist with the development and administration of 4me.
We would love to hear from you if you have:
- Specific knowledge of Health & Protection Policies such as Group Life Assurance, Group Income Protection, Group Critical illness, Private Medical Insurance and wider Employee Benefits experience;
- Minimum of GCSE Grade "5" or "C" in Maths and English;
- Familiarity with IT systems is required, in particular Excel with some Word and PowerPoint skills.
It isn’t required however, it would be beneficial if you have passed any of the following: IF1, IF7 or GR1.
What’s In It For You
- Competitive discretionary annual bonus;
- Generous pension scheme;
- Core benefits for you including private medical cover, life assurance, group income protection and up to 30 days holiday per year with holiday trading;
- A comprehensive range of voluntary benefits to suit you (and your family) including an electric car leasing scheme, tech scheme, cycle to work scheme, dental cover, healthcare cash plan, health assessments, critical illness cover, Sports Allowance - we pay up to 50% of your gym/sports membership (up to £50 pm), travel insurance, paid volunteering and a broad range of retailer discounts.
For a full list of benefits, please click here. Happy to talk flexible working.
Accessibility
We are a Disability Confident Employer. If you require reasonable adjustments or want more information on accessibility, please click here.
Not quite the right opportunity for you this time? For more about us and other Careers at BW, please click here.
We kindly ask recruitment agencies to not send speculative CVs. Should we need assistance, we will reach out. All enquiries should be directed to careers@barnett-waddingham.co.uk.
Seniority level: Entry level
Employment type: Full-time
Job function: Other
Group Risk and Healthcare Administrator in London employer: Barnett Waddingham
Contact Detail:
Barnett Waddingham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Risk and Healthcare Administrator in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Tailor your answers to show how your skills align with their needs, especially in areas like health and protection policies. We want to see that you’re genuinely interested!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. Focus on articulating your experience with employee benefits and how you can contribute to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our awesome team at Barnett Waddingham.
We think you need these skills to ace Group Risk and Healthcare Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Group Risk & Healthcare Administrator role. Highlight any relevant experience you have with health and protection policies, as well as your skills in client support and administration.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit for our team. Don’t forget to mention your familiarity with IT systems like Excel!
Showcase Your Communication Skills: Since this role involves maintaining regular contact with clients, make sure to demonstrate your strong communication skills in your application. Whether it's through your CV or cover letter, let us see how you can effectively engage with clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Barnett Waddingham
✨Know Your Stuff
Make sure you brush up on your knowledge of health and protection policies like Group Life Assurance and Private Medical Insurance. Being able to discuss these topics confidently will show that you're serious about the role and understand what it entails.
✨Showcase Your Communication Skills
Since this role involves maintaining regular contact with clients, practice articulating your thoughts clearly. You might want to prepare for common questions about how you would handle client communications or resolve issues, as this will demonstrate your ability to manage relationships effectively.
✨Get Familiar with Excel
As familiarity with IT systems is a must, especially Excel, make sure you can navigate spreadsheets and perform basic data analysis. Consider doing a quick refresher on functions and formulas that could be relevant to the job, as this will help you stand out.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the company and the role. You could ask about the team dynamics or how success is measured in the Client Support role, which will also give you valuable insights.
