At a Glance
- Tasks: Lead the Client Onboarding team to enhance client satisfaction and operational efficiency.
- Company: Join a dynamic firm focused on innovative pension administration solutions.
- Benefits: Enjoy a competitive bonus, generous pension scheme, and up to 30 days holiday.
- Other info: Flexible working options and a commitment to accessibility for all.
- Why this job: Shape impactful onboarding processes and drive change in a collaborative environment.
- Qualifications: Experience in leading teams, strong IT skills, and a passion for process improvement.
The predicted salary is between 56700 - 69300 £ per year.
We are recruiting an exciting opportunity for a Function Area Leader to join the Client Onboarding team in the Pensions Administration business area. The successful Function Area Leader will implement the firm’s strategy and achieve objectives through leadership, relationship management and technical expertise. In addition, you will drive the strategic direction of all client onboarding/offboarding activities to drive enduring profitability in line with the firm's long-term goals. This role is pivotal in shaping and executing high-impact onboarding activities, enhancing client satisfaction and delivering ongoing operational efficiency. You will have a team of specialists to lead and manage effectively, ensuring their activity is delivering impact to the Onboarding / Offboarding processes. This is a permanent role based in our Birmingham, Leeds, Liverpool, Bristol, Cheltenham, Amersham, London or Glasgow offices and working on a hybrid basis.
A Snapshot Of Your Day
- Developing new Client Onboarding/Offboarding processes to support the portfolio of services within the Pension Administration Operations function
- Delivering technical, time-sensitive activities to enable ongoing profitable administration
- Providing comprehensive internal/external reporting to monitor progress on related activities
- Accurately forecast capacity/demand on resources within Onboarding/Offboarding area and financial delivery
- Ensuring outputs meet quality standards and client expectations
- Evaluating all activities through a commercial lens, challenging the cost-benefit analysis of everything we do
- Role modelling performance and behavioral standards including establishing clear communication pathways through 121s and team meetings, coaching and promoting a continuous growth mentality
- Identifying and mitigating risks associated with Client Onboarding/Offboarding to ensure success
- Engaging with key stakeholders to align project outcomes with business objectives and client needs
We would love to hear from you if you have:
- Experience leading high-performing commercially driven teams (preferably in a pension administration background)
- Passionate about process improvement and embracing change
- Strong IT/technical skills
- A proven effective communicator
- Strong Operational skills ensuring efficient processing of technical initiatives
- Strong technical abilities ensuring good understanding of the operations within the area
What's In It For You
- Competitive discretionary annual bonus
- Generous pension scheme
- Core benefits for you including private medical cover, life assurance, group income protection, and up to 30 days holiday per year with holiday trading
- A comprehensive range of voluntary benefits to suit you (and your family) including an electric car leasing scheme, tech scheme, cycle to work scheme, dental cover, healthcare cash plan, health assessments, critical illness cover, Sports Allowance – we pay up to 50% of your gym/sports membership (up to £50 pm), travel insurance, paid volunteering, and a broad range of retailer discounts
Happy to talk flexible working.
Accessibility: We are a Disability Confident Employer. If you require reasonable adjustments or want more information on accessibility.
Function Area Leader - Client Onboarding in London employer: Barnett Waddingham
Barnett Waddingham is an excellent employer, offering a supportive work culture that values detail-oriented professionals in the IT sector. With hybrid working options available in vibrant locations like Birmingham and Amersham, employees benefit from a competitive package that includes a generous pension and annual bonus, alongside ample opportunities for personal and professional growth within a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Function Area Leader - Client Onboarding in London
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Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Function Area Leader - Client Onboarding at Barnett Waddingham!
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Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Function Area Leader - Client Onboarding role at Barnett Waddingham!
We think you need these skills to ace Function Area Leader - Client Onboarding in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Barnett Waddingham. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
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How to prepare for a job interview at Barnett Waddingham
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
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Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Barnett Waddingham. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
