At a Glance
- Tasks: Join us as a Client Support Apprentice and kickstart your career with hands-on experience.
- Company: We are a leading pensions and employee benefits consultancy in the UK, known for our integrity and quality.
- Benefits: Enjoy an above-average salary, private medical cover, gym discounts, and more!
- Other info: Start your journey in September/October 2025 with an 18-month apprenticeship leading to a permanent role.
- Why this job: Gain a professional qualification while working in a friendly, inclusive environment with great progression opportunities.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
Join to apply for the Client Support Apprentice role at Barnett Waddingham.
4 days ago Be among the first 25 applicants.
This range is provided by Barnett Waddingham. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Barnett Waddingham.
Looking to start your career but do not want to pay university fees?
Considering changing your career pathway and want to gain a professional qualification?
Then look no further as we have the perfect opportunity for you!
- September/October 2025 start – 18 months programme leading to permanent role
- Friendly supportive inclusive teams to help you succeed
- Above average apprenticeship salary plus competitive discretionary annual bonus and salary review
- Private Medical Cover
- Pension
- Social/sporting groups if you want to take part!
Once you qualify, we offer many progression opportunities with a career to be proud of!
- Business Administration Apprenticeship
- Selection Process: CV / Telephone Interview / Assessment Centre
Who are we?
We are proud of our extensive pensions expertise and together with Howden’s market leading presence in the health and employee benefits market, we are one of the largest pensions and employee benefits consultancies in the UK with an extensive global footprint.
With a team of more than 1800 people across 10 offices, we work to deliver on our promise, ensuring the highest levels of trust, integrity, and quality through our purpose and behaviours.
We pride ourselves on being a friendly and inclusive firm, committed to doing the right thing. This is underpinned by our core behaviours: building relationships, finding solutions, and delivering impact.
What is it like to work here?
We empower everyone that works for us by educating, inspiring, and enabling so that everyone can reach their full potential and grow their career. Recognized as a “Best Companies Top 100 Best Large Companies to work for in the UK” and one of the ‘best places to work in the UK’ in 2024, our employees tend to stay, thriving in a professional learning environment and caring, inclusive, friendly culture.
We understand starting your first job after school or college, or changing careers, can be daunting. Our approachable teams will support you as you begin your career and continue to progress through various pathways we offer.
What will you do as a Client Support Apprentice?
The Client Support role in the EC team provides assistance to Line Managers, Consultants, and Client Relationship Managers (CRMs).
Typical tasks include:
- Contacting clients and providers by telephone, email, and letter
- Collating information from providers and clients for reports
- Checking Insurer’s accounts and issuing annual financial statements to clients
- Administration relating to a wide and varying range of health and protection policies
- Drafting service schedules, deadlines, and remuneration with clients
- Delivering services in accordance with agreed time schedules and budgets
- Preparing invoices for clients
- Maintaining records per internal guidelines and procedures
- Keeping client files compliant
- Answering calls from Employer Consulting helplines
- Updating Employer Consulting databases
- Supporting and maintaining Information Security procedures in line with Barnett Waddingham’s policies
What do we look for?
We seek a friendly, customer-focused approach with good attention to detail, a positive attitude, organizational skills, and problem-solving abilities.
Strong communication skills and the ability to build effective relationships with clients and team members are essential. You should be eager to develop new skills.
You may have gained relevant skills through employment, volunteering, hobbies, or sports.
Entry requirements
Ideally A-Level standard or equivalent with grade C or higher in 2+ subjects.
A minimum of 5 GCSEs at Grade 4 (C) or equivalent, including Maths and English.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Customer Service, Administrative, and General Business
- Financial Services and Business Consulting
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Client Support Apprentice in Cheltenham employer: Barnett Waddingham
Barnett Waddingham is an excellent employer, offering a supportive work culture that values detail-oriented professionals in the IT sector. With hybrid working options available in vibrant locations like Birmingham and Amersham, employees benefit from a competitive package that includes a generous pension and annual bonus, alongside ample opportunities for personal and professional growth within a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Client Support Apprentice in Cheltenham
✨Connect with Local Educational Institutions
Get involved with universities and colleges in your area, especially those that offer adult continuing education programmes. Attend open days or even guest lectures to network with faculty members and find out about potential job openings before they even get advertised.
✨Leverage Professional Education Networks
Join professional networks focused on adult education, such as the Adult Learning Australia or the International Society for Technology in Education. These communities often have job boards or can point you towards opportunities at places like Barnett Waddingham just waiting for the right candidate!
✨Showcase Your Passion for Lifelong Learning
In your interviews, share your own experiences and thoughts on lifelong learning. Highlight any courses or workshops you've taken recently to demonstrate your commitment to personal development and the importance of education. This is a big plus for roles in this field!
✨Apply Through Our Website
Don't forget to check out our careers page at Barnett Waddingham. Applying directly through our website not only makes your application stand out but also shows you're genuinely interested in joining us. We love seeing candidates who take that extra step.
We think you need these skills to ace Client Support Apprentice in Cheltenham
Some tips for your application 🫡
Highlight Your Experience in Education:When crafting your CV for the Client Support Apprentice role, make sure to emphasise any relevant experience in adult or continuing education. This could be teaching credentials, training sessions you've facilitated, or programmes you’ve developed. The more specific you can be about your contributions and outcomes, the better!
Showcase Your Interpersonal Skills:In the adult continuing education sector, strong communication and interpersonal skills are key. Use your cover letter to share specific examples of how you’ve worked with diverse groups or handled different learning styles. Let us see how you've engaged learners—you’re selling your teaching style here!
Connect Your Passion to Our Mission:At Barnett Waddingham, we value candidates who resonate with our mission to empower lifelong learners. Make sure your cover letter reflects your passion for adult education and your alignment with our goals. A genuine connection can really make your application stand out!
Keep it Professional Yet Personable:While it’s important to maintain professionalism in your application, don’t be afraid to let your personality shine through. We’re looking for someone who can connect with our learners, so a friendly, approachable tone can help convey that vibe in your written materials. Apply through our website and let us see the real you!
How to prepare for a job interview at Barnett Waddingham
✨Showcase Your Passion for Lifelong Learning
When interviewing for a role in adult continuing education at Barnett Waddingham, it's super important to highlight your passion for lifelong learning. Share personal anecdotes or experiences that demonstrate your commitment to education and how you've fostered a love for learning in others – this is something hiring managers love to see!
✨Prepare for Adult Education Methodologies
Be ready to dive into your knowledge of andragogy and educational theories during the interview. Expect questions about how you would adapt your teaching styles for adult learners – think about specific strategies you’ve used in the past and be prepared to discuss how they positively impacted your students.
✨Discuss Your Experience with Diverse Learners
At Barnett Waddingham, you’ll likely encounter a diverse range of adult learners, so don’t shy away from discussing your experience with different demographics. Be prepared to share your successes in engaging learners from varied backgrounds, and how your approach has adapted to meet their unique needs.
✨Demonstrate Your Ability to Collaborate
Given that this is a full-time role, teamwork will be essential. Be ready to talk about your experiences working in collaborative settings, whether it be with fellow educators, administrators, or community partners. Highlight specific projects where your collaborative efforts contributed to successful educational outcomes.
