Client Support Apprentice

Client Support Apprentice

Cheltenham Full-Time 21000 £ / year No home office possible
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At a Glance

  • Tasks: Join us as a Client Support Apprentice and kickstart your career with hands-on experience.
  • Company: We are a leading pensions and employee benefits consultancy in the UK, known for our integrity and quality.
  • Benefits: Enjoy an above-average salary, private medical cover, gym discounts, and more!
  • Why this job: Gain a professional qualification while working in a friendly, inclusive environment with great progression opportunities.
  • Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
  • Other info: Start your journey in September/October 2025 with an 18-month apprenticeship leading to a permanent role.

Looking to start your career but do not want to pay university fees?

If you want to know about the requirements for this role, read on for all the relevant information.

Considering changing your career pathway and want to gain a professional qualification?

Then look no further as we have the perfect opportunity for you!

September/October 2025 start – 18 months programme leading to permanent role

Friendly supportive inclusive teams to help you succeed

Above average apprenticeship salary plus competitive discretionary annual bonus and salary review

Private Medical Cover

Pension

Gym membership/Cinema/Shopping discounts

Social/sporting groups if you want to take part!

Once you qualify, we offer many progression opportunities with a career to be proud of!

Business Administration Apprenticeship

Location: Cheltenham

Start date: September/October 2025

Apprenticeship Level: Level 3

Selection Process: CV / Telephone Interview / Assessment Centre

Who are we?

We are proud of our extensive pensions expertise and together with Howden’s market leading presence in the health and employee benefits market, we are one of the largest pensions and employee benefits consultancies in the UK together with one of the most extensive global footprints in the market.

With a team of more than 1800 people across 10 offices, we work to deliver on our promise, and we ensure the highest levels of trust, integrity and quality through our purpose and behaviours.

We pride ourselves on being a friendly and inclusive firm, committed to our core purpose of doing the right thing. This is underpinned by our core behaviours,

Recruitment Process

Please apply with your CV. We will then invite you to a short telephone screen with one of our friendly Early Careers team. Successful candidates will be invited to attend an assessment day or interview in our office. If you would like to ask any questions before applying, please contact the Early Careers team on (url removed) and one of the team will get back to you, as we\’re happy to answer any questions you might have

Client Support Apprentice employer: Barnett Waddingham

Join a dynamic and inclusive team in Cheltenham as a Client Support Apprentice, where you'll receive a competitive apprenticeship salary, private medical cover, and numerous discounts on gym memberships and shopping. Our supportive work culture fosters personal and professional growth, ensuring you have the resources to succeed and progress within the company after your 18-month programme. With a commitment to integrity and quality, we offer a career path that you can truly be proud of.
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Contact Detail:

Barnett Waddingham Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Support Apprentice

✨Tip Number 1

Research the company thoroughly before your interview. Understand their values, mission, and the services they offer. This will help you tailor your responses and show genuine interest in becoming part of their team.

✨Tip Number 2

Prepare for the telephone interview by practising common interview questions related to client support roles. Think about how your skills and experiences align with the responsibilities of the apprenticeship.

✨Tip Number 3

During the assessment centre, engage actively with other candidates and assessors. Show your teamwork skills and willingness to learn, as these are key traits they look for in apprentices.

✨Tip Number 4

Don’t hesitate to ask questions during your interview or assessment day. Inquire about the training and support you’ll receive, as well as potential career progression opportunities. This demonstrates your enthusiasm and commitment to your future with the company.

We think you need these skills to ace Client Support Apprentice

Customer Service Skills
Communication Skills
Teamwork
Problem-Solving Skills
Time Management
Attention to Detail
Adaptability
Basic IT Skills
Organisational Skills
Interpersonal Skills
Ability to Learn Quickly
Positive Attitude
Professionalism

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Client Support Apprentice role. Focus on customer service, communication skills, and any previous experience in a team environment.

Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the apprenticeship and explains why you are a good fit for the company. Mention your desire to gain a professional qualification and how this opportunity aligns with your career goals.

Prepare for the Telephone Interview: Research common interview questions for apprenticeships and practice your responses. Be ready to discuss your motivations for applying and how you can contribute to the team. Show your personality and eagerness to learn.

Follow Up: After your application and interview, consider sending a polite follow-up email thanking them for the opportunity and reiterating your interest in the position. This shows professionalism and keeps you on their radar.

How to prepare for a job interview at Barnett Waddingham

✨Research the Company

Before your interview, take some time to learn about the company’s values, mission, and recent achievements. This will not only help you understand their culture but also allow you to tailor your answers to align with what they stand for.

✨Prepare for Common Questions

Think about common interview questions related to client support roles, such as how you handle difficult customers or your experience with teamwork. Practising your responses can help you feel more confident during the interview.

✨Show Enthusiasm for the Role

Express genuine interest in the Client Support Apprentice position. Talk about why you want to start your career in this field and how you believe this opportunity aligns with your career goals.

✨Ask Thoughtful Questions

Prepare a few questions to ask at the end of your interview. This shows that you are engaged and interested in the role. You might ask about the training process or opportunities for progression within the company.

Client Support Apprentice
Barnett Waddingham
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