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- Tasks: Manage client administration tasks and ensure top-notch service delivery.
- Company: Join Barnett Waddingham, a leading firm in the SIPP market.
- Benefits: Enjoy flexible working, private medical cover, and up to 30 days holiday.
- Why this job: Be part of a supportive team while developing your skills in a dynamic environment.
- Qualifications: GCSE Maths and English at grade C/5 or equivalent; experience in pensions is a plus.
- Other info: Hybrid working available in Glasgow or Cheltenham; we value diversity and accessibility.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a Client Administrator to join our SIPP team. This role can be based in our Glasgow or Cheltenham office on a hybrid working basis. The purpose of this role is to carry out any administration tasks for clients as required and ensure a high level of service is delivered at the most effective cost whilst ensuring regulatory and legislative requirements are met, and all clients are treated fairly.
A snapshot of your day:
- All administration should be relevant to the client needs and service is delivered within any agreed service levels, priorities and quality standards.
- Carry out any client work taking responsibility for client communication and ownership of tasks as appropriate.
- Ensure that client needs are fully understood and administered in line with documented procedures.
- Ensure time is appropriately and accurately recorded against tasks on a daily basis and work to minimise non billable time.
- Work in accordance with BW values, behavioural competencies and treating customers fairly requirements.
We would love to hear from you if you have:
- GCSE Maths and English at grade C/5 or equivalent.
- Experience in pensions and working in a team environment is desirable.
- Knowledge of the SIPP market place is preferred.
- Strong communication and interpersonal skills are essential.
- The ability to work hard with the right attribute towards the continuous development of your skills and knowledge.
What’s in it for you:
- Competitive discretionary annual bonus.
- Core benefits for you including private medical cover, life assurance (x4 - x10), group income protection (65%), and up to 30 days holiday per year with holiday trading.
- A comprehensive range of voluntary benefits to suit you (and your family) including an electric car leasing scheme, tech scheme, cycle to work scheme, dental cover, healthcare cash plan, health assessments, critical illness cover, Sports Allowance – we pay up to 50% of your gym/sports membership (up to £50 pm), travel insurance, paid volunteering, and a broad range of retailer discounts.
We are a Disability Confident Employer. If you require reasonable adjustments or want more information on accessibility, please click here.
Client Administrator employer: Barnett Waddingham
Contact Detail:
Barnett Waddingham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Administrator
✨Tip Number 1
Familiarise yourself with the SIPP market and current trends. Understanding the specifics of Self-Invested Personal Pensions will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your communication skills. As a Client Administrator, you'll need to effectively communicate with clients and team members, so practice articulating your thoughts clearly and confidently.
✨Tip Number 3
Network with current or former employees of Barnett Waddingham. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations for the role.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think of examples from your past experiences where you've demonstrated strong organisational skills and the ability to handle client needs effectively.
We think you need these skills to ace Client Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Client Administrator position. Tailor your application to highlight how your skills and experiences align with these needs.
Highlight Relevant Experience: If you have experience in pensions or administrative roles, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate your communication skills and ability to work in a team environment.
Showcase Your Skills: Mention your GCSE Maths and English qualifications clearly, as well as any other relevant certifications. Highlight your strong communication and interpersonal skills, as these are essential for the role.
Craft a Strong Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Explain why you want to work at Barnett Waddingham and how you can contribute to their SIPP team.
How to prepare for a job interview at Barnett Waddingham
✨Understand the Role
Make sure you have a clear understanding of what a Client Administrator does, especially in the context of Barnett Waddingham. Familiarise yourself with SIPP administration and the specific tasks mentioned in the job description.
✨Showcase Your Communication Skills
Since strong communication and interpersonal skills are essential for this role, prepare examples from your past experiences where you effectively communicated with clients or team members. This will demonstrate your ability to handle client communication responsibly.
✨Demonstrate Your Team Spirit
Highlight your experience working in a team environment. Be ready to discuss how you contribute to team goals and support your colleagues, as teamwork is crucial in this role.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the company and the role, and it gives you a chance to assess if Barnett Waddingham is the right fit for you.
