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- Tasks: Support clients with pension administration and ensure timely payments.
- Company: Join Barnett Waddingham, a top-rated professional services consultancy.
- Benefits: Above average salary, bonuses, private medical cover, and career progression.
- Why this job: Kickstart your career without university fees and gain valuable qualifications.
- Qualifications: A-Levels or equivalent, strong communication skills, and attention to detail.
- Other info: Friendly, inclusive teams with excellent support for your growth.
The predicted salary is between 800 - 980 £ per month.
Looking to start your career but do not want to pay university fees? Considering changing your career pathway and want to gain a professional qualification? Then look no further as we have the perfect opportunity for you!
September 2026 start – 18 months programme leading to permanent role.
- Friendly supportive inclusive teams to help you succeed.
- Above average apprenticeship salary plus competitive discretionary annual bonus and salary review.
- Private Medical Cover.
- Pension.
- Social/sporting groups if you want to take part!
Once you qualify, we offer many progression opportunities with a career to be proud of!
Pension administrators look after pension scheme members and make sure they receive the right pension at the right time and advise them of their rights and benefits to make important decisions about their retirement. Here are just a few of the day‑to‑day tasks you can be involved in:
- Communicating with clients, their members and advisers via email, letter, and telephone.
- Process client pension payrolls, including calculations of net pay, arranging payments, liaison with tax offices and preparation of year end returns.
- The preparation of computer‑generated benefit calculations and related correspondence.
- Attending team meetings to understand the priorities and offering support as required.
- Plus, lots more including interesting project work.
Working with our training provider, you will study for the Workplace Pensions Administrator Level 3 qualification. The apprentice programme is well structured with the support of a skills coach, friendly mentors, and line managers to ensure you succeed in your role and study. We will also teach you how to use our systems and provide all the pensions knowledge and skills you need to be able to communicate information to members and advise clients.
There are lots of career opportunities to explore beyond your apprenticeship. You will be encouraged to continue to study and develop your skills if you wish to do so and many of our apprentices have gone on to more senior roles within Barnett Waddingham.
We are looking for a friendly customer‑focused approach with good attention to detail. You will demonstrate a positive attitude, be organised, have good problem‑solving skills and enjoy working with numbers. We are looking for strong communicators with the ability to build effective working relationships with external clients as well as your team members and you will be keen to develop new skills. You could already have some of these skills through any employment (including hospitality/retail work) work experience/volunteering or any hobbies/interests/sports.
Entry requirements: Ideally A-Level standard or equivalent with grade C or higher in 2 or more subjects. You will need a minimum of 5 GCSE’s Grade 4 (C) or equivalent including Maths and English.
We are a Disability Confident Employer. If you require any reasonable adjustments, please do let us know during the recruitment process and we will do our very best to support you.
Please apply with your CV. We will then invite you to a short telephone screen with one of our friendly Early Careers team. Successful candidates will be invited to attend an assessment day or interview in our office. If you would like to ask any questions before applying, please contact the Early Careers team on earlycareers@barnett-waddingham.co.uk and one of the team will get back to you, as we are happy to answer any questions you might have!
Pension Administrator - Apprentice (Birmingham) employer: Barnett Waddingham
Contact Detail:
Barnett Waddingham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pension Administrator - Apprentice (Birmingham)
✨Tip Number 1
Get to know the company! Research Barnett Waddingham and understand their values and culture. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for the telephone interview by rehearsing common questions and answers. We recommend doing mock interviews with friends or family to build your confidence and refine your communication skills.
✨Tip Number 3
Show off your personality! During the assessment centre, let your friendly and customer-focused approach shine through. Remember, they’re looking for someone who fits into their inclusive culture, so be yourself and engage with everyone.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decisions.
We think you need these skills to ace Pension Administrator - Apprentice (Birmingham)
Some tips for your application 🫡
Craft a Stellar CV: Your CV is your first impression, so make it count! Highlight any relevant experience, skills, and qualifications that align with the Pension Administrator role. Keep it clear, concise, and tailored to what we’re looking for.
Nail the Cover Letter: Use your cover letter to showcase your personality and enthusiasm for the role. Tell us why you’re interested in becoming a Pension Administrator Apprentice and how your background makes you a great fit for our team.
Be Ready for the Phone Interview: Once we review your application, we’ll likely have a quick chat over the phone. Prepare by thinking about your experiences and how they relate to the job. Don’t forget to ask us questions too – we love a good conversation!
Show Your Enthusiasm: Throughout your application, let your passion shine through! We want to see that you’re excited about starting your career with us. Remember, applying through our website is the best way to get started on this journey!
How to prepare for a job interview at Barnett Waddingham
✨Know Your Stuff
Before the interview, make sure you understand the basics of pension administration. Brush up on key terms and processes, as well as the role of a Pension Administrator. This will show your enthusiasm and readiness to learn.
✨Show Off Your People Skills
Since this role involves communicating with clients and team members, be prepared to discuss your experience in customer service or teamwork. Share examples of how you've effectively communicated or resolved issues in previous roles or activities.
✨Be Organised and Detail-Oriented
Highlight your organisational skills during the interview. You might want to mention any experiences where attention to detail was crucial, such as managing schedules or handling data. This is key for a role that deals with numbers and client information.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about the training process, progression opportunities, or the company culture. It shows you're genuinely interested in the role and eager to learn more about the company.
