At a Glance
- Tasks: Lead analysis to improve services and operations using emerging technologies.
- Company: Barnet Council, committed to enhancing community experiences and collaboration.
- Benefits: 31 days annual leave, hybrid work, and opportunities for career development.
- Why this job: Shape digital transformation and make a real impact on residents' lives.
- Qualifications: Experience in business analysis with strong technical skills and stakeholder management.
- Other info: Join a dynamic team influencing technology adoption and service improvement.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About Barnet Council
Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centres, vast green spaces and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative – which drive everything we do.
About the role
As a Lead Business Analyst (Technical) within Barnet’s Strategy & Innovation directorate, you will play a pivotal role in improving how residents experience services and how the council operates behind the scenes. This is a fast‑paced, highly technical position, working across new and legacy systems to help the organisation take full advantage of emerging technologies, modern platforms and smarter ways of working.
You will lead deep‑dive analysis across the entire technical stack, collaborating with teams across the council to understand business needs, uncover problems, and shape the development of fit‑for‑purpose solutions. You’ll act as a bridge between strategy, technology and operational delivery—ensuring new systems align with organisational goals, technical requirements and user needs. A key part of your work will involve exploring and applying new technologies such as AI and robotic process automation (RPA), identifying how these can be effectively used across Barnet’s existing technology estate.
You will be part of multidisciplinary teams through discovery, design and implementation, producing governance documentation, setting standards, determining acceptance criteria and ensuring that every product or service delivers an excellent, accessible user experience. This is a role with broad influence across Barnet’s £2.7m technology investment portfolio, providing the opportunity to shape digital transformation, improve services for residents and staff. This is a newly created role with significant scope to shape how Barnet adopts new technology, and offers the opportunity to influence strategy, set standards, and deliver meaningful impact for residents. It is a hybrid role – you will be expected to be in our Colindale offices an average of once a week. We also come into the office as required to meet service stakeholders, work together on collaboration, discovery and user testing sessions and department days.
About you
You are an experienced and technically capable business analyst who thrives in environments with complex systems, diverse stakeholders and fast-moving technological change. You bring deep systems understanding and can quickly grasp the opportunities and challenges of unfamiliar platforms, using this insight to guide decision‑making and define clear, evidence driven requirements.
With a strong grasp of modern and emerging BA tools, methods and technologies—including analytics, user research and performance insight—you’re adept at designing solutions that are rooted in real user need. You’re comfortable facilitating workshops, navigating difficult problem spaces, building consensus and enabling good design decisions across a wide range of teams and services.
You combine analytical thinking with creativity: able to design complex systems, identify root causes, innovate new approaches and ensure benefits are measured and realised. You manage competing priorities, coordinate work across multiple projects and identify dependencies that could impact delivery. Your communication style is adaptable—you can translate technical detail for non-technical audiences, influence at all levels of the organisation, and tailor your approach to meet the needs of stakeholders while ensuring services remain user-centred.
You’ll be part of a capable team with a growing ability to influence the organisation using new technology, and the opportunity to develop your own career whilst delivering innovative solutions.
What we offer
31 days annual leave, plus public and
Lead Technical Business Analyst (18 Months FTC) in London employer: Barnet London Borough Council
Contact Detail:
Barnet London Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Technical Business Analyst (18 Months FTC) in London
✨Tip Number 1
Network like a pro! Reach out to people in your field on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its values. At StudySmarter, we believe that understanding Barnet Council's mission and how you can contribute is key to making a great impression.
✨Tip Number 3
Practice your responses to common interview questions. We suggest doing mock interviews with friends or using online resources. The more comfortable you are, the better you'll perform when it counts!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance of success!
We think you need these skills to ace Lead Technical Business Analyst (18 Months FTC) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Lead Technical Business Analyst role. Highlight your experience with complex systems and emerging technologies, as this will show us you understand what we're looking for.
Showcase Your Skills: Don’t just list your skills—demonstrate them! Use specific examples from your past work that illustrate how you've tackled similar challenges or improved processes. We love seeing real-world applications of your expertise.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon unless it's relevant. Make sure your key points stand out, as this helps us quickly see why you're a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to the right place and allows us to process it more efficiently. Plus, it’s super easy to do!
How to prepare for a job interview at Barnet London Borough Council
✨Know Your Tech Inside Out
As a Lead Technical Business Analyst, you'll need to demonstrate your understanding of both new and legacy systems. Brush up on the latest technologies like AI and RPA, and be ready to discuss how they can enhance Barnet's services. Show them you’re not just familiar with these tools, but that you can also think critically about their application.
✨Showcase Your Collaborative Spirit
This role is all about working with diverse teams across the council. Prepare examples of past experiences where you've successfully collaborated with different stakeholders. Highlight your ability to facilitate workshops and build consensus, as this will resonate well with their values of inclusivity and collaboration.
✨Prepare for Problem-Solving Scenarios
Expect to face some tricky problem spaces during your interview. Think of specific challenges you've encountered in previous roles and how you navigated them. Be ready to explain your analytical thinking process and how you arrived at effective solutions, as this will showcase your capability to handle complex systems.
✨Tailor Your Communication Style
Since you'll be translating technical details for non-technical audiences, practice explaining complex concepts in simple terms. During the interview, adapt your communication style based on who you're speaking to. This will demonstrate your versatility and ability to engage with various stakeholders effectively.
