Send Info & Advice Supp Serv Caseworker (12 month maternity cover)

We are looking for someone with excellent communication skills, strong organisational abilities, and a commitment to providing high-quality, impartial support. Knowledge of SEND legislation and the SEND Code of Practice is desirable, although training and ongoing professional development will be available.

This is an opportunity to make a genuine difference to the lives of children, young people, and families in Barnet as part of a friendly and supportive team. This rewarding role involves providing impartial and confidential information, advice and support to parents, carers, and young people with SEND. You will respond to enquiries by phone, email and in person, helping families understand SEND processes, navigate the system, and make informed decisions.

You will manage a varied caseload, providing tailored support with SEND matters, working alongside families, schools, and professionals to help resolve issues and achieve positive outcomes. 12-month maternity cover position working 14 hours per week. Hours can be worked over either two full days or three mornings, depending on the successful candidate's availability and service needs.

About You: Experience of working with families, children, and young people in an information, advice, or support role, with particular knowledge of the Special Educational Needs and Disabilities (SEND) system. Excellent knowledge of the SEND Code of Practice (2015) and the Children and Families Act (2014), and a clear understanding of how these frameworks support children and young people with SEND across education, health, and social care services.

What We Offer:

• 31 days annual leave, plus public and bank holidays
• Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents
• A comprehensive Flexible Working Policy which supports work-life balance by empowering staff and management to make decisions around when, where, and how work is done
• A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more
• Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership
• Excellent training and development opportunities
• Employee well-being training programs including confidential employee assistance

Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures, this may include AI Detection Screening, Biometric ID/Right to Work Checks, Qualification and Registration Checks, Up to 6 years of Employment Data and Insights to Accelerate Screening (Konfir), Up to 5 years of Employment History References, DBS (Disclosure & Barring Service) Checks, Credit Checks and Social Media, Sanctions and Occupational Health Screening.

To deliver Barnet Council’s commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds.

Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and hybrid working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview.

Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process.

All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed. Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible.

Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.