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- Tasks: Lead performance management for the Highways Service and drive continuous improvements.
- Company: Join Barnet Council, a vibrant community-focused organisation.
- Benefits: Enjoy 31 days annual leave, flexible working, and lifestyle discounts.
- Why this job: Make a real impact on local services while developing your skills.
- Qualifications: Experience in performance management and data analysis is essential.
- Other info: Great training opportunities and a commitment to work-life balance.
The predicted salary is between 30000 - 40000 £ per year.
About Barnet Council
Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centres, vast green spaces and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative – which drive everything we do.
Job Description
Working within the PMO Team this role is an opportunity to lead in establishing, implementing and managing a performance management framework for the Highways Service and its suppliers. You will contribute towards the continued improvements of the Highways Service and its performance-focused culture. You will be immersed in an environment of performance, audits and risk where your skills in communication, problem solving, and a can-do attitude will be drawn upon to help deliver the department’s contractual responsibilities, local projects and improvements to the service.
You will be the lead on performance reporting and analytics for the service, collating and coordinating performance reports and risk registers. You will support the Senior Management Team in the monitoring of performance and risk registers and identification of measures to deliver corrective action. You will support internal and external audits. You will undertake performance and risk analysis and propose service improvements to the Senior Management Team. You will review and monitor the effectiveness of the service’s performance measures and make recommendations on changes to drive continuous improvement within the service. You will be the main point of contact for the Highways Service’s subcontractors and delivery partners in all matters relating to performance management. This includes proposing appropriate performance measures, methods of calculation and reporting processes. You will analyse the outputs and identify the root causes of any failures to report directly to the Senior Management Team.
About You
- A strong understanding and experience of Performance Management with proven ability to apply this to improve operational outcomes
- Experience of data analysis and working with complex data sets to understand operational efficiencies and recommend business process improvements
- Experience in root cause analysis and problem solving using analytical techniques and previous learned experience, applied and theoretical knowledge
- Experience of setting up and monitoring Key Performance Indicators to ensure service targets are being achieved
- Experience of identifying and implementing business process improvement
- Experience of using Microsoft 365 and reporting tools such as Power BI
What We Offer
- 31 days annual leave, plus public and bank holidays
- Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents
- Work-life balance options may include hybrid working, flexitime, job share, home working, part-time
- A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more
- Broad range of payroll benefits including cycle-to-work, eye care vouchers, travel and gym membership
- Excellent training and development opportunities
- Employee well-being training programs including confidential employee assistance
How To Apply
Read the job description and person specification before clicking ‘Apply’ to commence the online application form. If you would like any further information about the role before applying, please contact kathryn.lea@barnet.gov.uk.
Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures, this may include AI Detection Screening, Biometric ID/Right to Work Checks, Qualification and Registration Checks, Up to 6 years of Employment Data and Insights to Accelerate Screening (Konfir), Up to 5 years of Employment History References, DBS Checks, Credit Checks and Social Media, Sanctions and Occupational Health Screening.
To deliver Barnet Council’s commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds. Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and hybrid working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview.
Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process.
All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed. Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible. Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.
Performance Officer employer: Barnet Council
Contact Detail:
Barnet Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance Officer
✨Tip Number 1
Get to know Barnet Council's values inside out! When you’re chatting with them, drop in how your skills align with their commitment to learning, caring, inclusivity, and collaboration. It shows you’re not just a fit for the role, but for the team too!
✨Tip Number 2
Prepare some solid examples of your performance management experience. Think about times you've improved operational outcomes or tackled complex data sets. Bring these stories to life during your interview – they love a good narrative!
✨Tip Number 3
Don’t forget to ask questions! Show your interest in the Highways Service and how you can contribute to its performance-focused culture. This not only demonstrates your enthusiasm but also helps you gauge if it’s the right fit for you.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the info you need to ace that application process. Let’s get you that job!
We think you need these skills to ace Performance Officer
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, give the job description a good read. It’s packed with info about what Barnet Council is looking for, and it’ll help you tailor your application to show how you fit the bill.
Show Off Your Skills: When filling out your application, make sure to highlight your experience in performance management and data analysis. Use specific examples to demonstrate how you've improved operational outcomes in the past – we love a good success story!
Be Honest and Authentic: While it might be tempting to use AI tools to help with your application, remember that honesty is key. Make sure all your examples and statements are true and reflect your own experiences. We want to get to know the real you!
Apply Through Our Website: Once you’re ready, head over to our website to submit your application. It’s the best way to ensure it gets to us quickly and securely. Don’t forget to check your email (including junk folders) for any updates from us!
How to prepare for a job interview at Barnet Council
✨Know Your Performance Management Stuff
Make sure you brush up on performance management frameworks and how they apply to the Highways Service. Be ready to discuss your experience with KPIs and how you've used data analysis to drive improvements in previous roles.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled complex problems using root cause analysis. Think about specific situations where your analytical techniques led to successful outcomes, and be ready to share these during the interview.
✨Familiarise Yourself with Reporting Tools
Since the role involves using Microsoft 365 and tools like Power BI, make sure you're comfortable discussing your experience with these platforms. If you have any projects where you've used them to create reports or dashboards, highlight those!
✨Embrace the Council's Values
Barnet Council values collaboration, inclusivity, and a commitment to improvement. Be prepared to discuss how you embody these values in your work and how you can contribute to fostering a performance-focused culture within the team.