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- Tasks: Join our Improvement Team to support compliance and enhance services.
- Company: Barnet Council is dedicated to improving community life in a vibrant borough.
- Benefits: Enjoy 31 days annual leave, flexible working options, and excellent training opportunities.
- Why this job: Make a real impact while working in an inclusive and collaborative environment.
- Qualifications: Strong communication skills and experience in improvement or customer service are essential.
- Other info: We value diversity and encourage applications from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Are you seeking a varied and fulfilling role in a supportive organisation?
Are you passionate about continuous improvement and high standards?
Are you experienced in improvements, administration, or customer service?
An exciting job opportunity of Improvement and Compliance Officer has arisen at Barnet Council where you will be empowered to make a real difference.
Barnet offers ample training and development opportunities, and you will be supported to thrive as part of an inclusive and collaborative team.
About Barnet Council
Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centres, vast green spaces, and diverse communities all help make it a wonderful place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Caring, Learning to Improve, Inclusive, Collaborate.
About The Directorate
The Assurance and Public Protection directorateensures democratic accountability of council services. The directorate work together to monitor and ensure compliance and provide assurance of Barnet being an engaged and effective council that protects the public purse. They provide enforcement services that engage and protect residents and businesses to support a safer and healthier borough.
About The Role
The post holder will join a central Improvement Team (within the Assurance and Public Protection directorate) that lead continuous improvement and provide exceptional compliance and operational support.
Reporting to the Improvement Lead, the post holder will coordinate and support improvement and compliance activities, and provide business support for teams delivering a range of services within the directorate.
This is a full-time permanent opportunity – There is a mandatory requirement of 3 days per week in the office
About You
To download the Job Description CLICK HERE
We are looking for an organised and motivated individual who can work as part of a team to provide a proactive improvement and business support service.
You will be an excellent communicator with advanced organisational and administrative skills. You will particularly enjoy this role if you have thefollowing qualities:
- Experience of supporting improvement and compliance activities within similar organisations
- Experience of delivering high quality customer and business support in a complex environment
- Experience/interest in health and safety, business continuity, corporate complaints, Freedom of Information and Subject Access requests, or Members Enquiries
- Excellent verbal and written communication skills
- Experience of managing a mixed and varied workload
- Confident with technology and competent user of Office365 applications
- Experienced in maintaining spreadsheets and databases, and producing reports
- High level of personal drive and energy with a can-do attitude
What We Offer
- 31 days annual leave, plus public and bank holidays
- Work-life balance options may include flexitime, job share, home working, part-time.
- Generous Local Government Pension Scheme
- Cycle to work scheme and season ticket loan
- Excellent training and development opportunities
- Employee well- being trainingprograms.
How To Apply
If you share our passion for delivering excellent services to our residents and customers, please apply to join our amazing team.
Be sure to read the job description and person specification before you click ‘Apply’ to complete the online application form. If you would like further information about the role before applying,please contact Andrew Cox (Improvement Lead)
Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures.
To deliver Barnet Council’s commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds. For further information, please read our equality statement.
Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and remote working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.
Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at
All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council’s satisfaction your suitability for the position in which you will be employed.
Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible. #J-18808-Ljbffr
Improvement & Compliance Officer employer: Barnet Council
Contact Detail:
Barnet Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Improvement & Compliance Officer
✨Tip Number 1
Familiarise yourself with Barnet Council's values and mission. During your interactions, whether in networking or interviews, demonstrate how your personal values align with theirs, particularly around caring, inclusivity, and collaboration.
✨Tip Number 2
Research the specific compliance and improvement initiatives that Barnet Council has implemented recently. Being able to discuss these during your interview will show your genuine interest in the role and your proactive approach to understanding their operations.
✨Tip Number 3
Connect with current or former employees of Barnet Council on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the work culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare examples from your past experiences that showcase your skills in improvement and compliance activities. Be ready to discuss how you've successfully managed complex workloads and contributed to high-quality customer service in previous roles.
We think you need these skills to ace Improvement & Compliance Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills for the Improvement & Compliance Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in improvement and compliance activities, customer service, and administration. Use specific examples to demonstrate your skills and achievements in these areas.
Showcase Communication Skills: Since excellent verbal and written communication skills are essential for this role, ensure your application is well-structured and free of errors. Consider including a brief example of a successful communication or project you managed.
Express Your Motivation: In your cover letter, convey your passion for continuous improvement and high standards. Explain why you want to work for Barnet Council and how you can contribute to their mission of delivering excellent services to residents.
How to prepare for a job interview at Barnet Council
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of the Improvement & Compliance Officer. Be prepared to discuss how your previous experiences align with these responsibilities.
✨Showcase Your Communication Skills
As an excellent communicator, you should be ready to demonstrate your verbal and written communication skills during the interview. Prepare examples of how you've effectively communicated in past roles, especially in complex environments.
✨Highlight Your Organisational Skills
The role requires advanced organisational skills. Be ready to share specific instances where you've successfully managed a mixed workload or coordinated improvement activities, showcasing your ability to stay organised under pressure.
✨Express Your Passion for Continuous Improvement
Since the position focuses on continuous improvement, convey your enthusiasm for this concept. Share any relevant experiences or ideas you have about how to enhance processes and compliance within an organisation.
