Contracts Support Officer - Care Quality
Contracts Support Officer - Care Quality

Contracts Support Officer - Care Quality

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our Care Quality team to manage contracts with social care providers and support care brokerage.
  • Company: Barnet Council, dedicated to improving community welfare and inclusivity.
  • Benefits: 31 days annual leave, flexible working options, and extensive training opportunities.
  • Why this job: Make a real difference in your community while developing valuable skills in a supportive environment.
  • Qualifications: Strong computer skills, excellent communication, and the ability to work well under pressure.
  • Other info: Embrace diversity and enjoy a healthy work-life balance with Barnet Council.

The predicted salary is between 36000 - 60000 £ per year.

Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centres, vast green spaces and diverse communities all help make it a great place to live and work. As a council, we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. Our staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative – which drive everything we do.

About The Role

This is an exciting opportunity to join our Care Quality team and be part of a fast-paced and dynamic brokerage service in the Barnet Adult Social Care department as a Contract Support Officer. The main focus of the Contract Support Officer role is to set up and maintain contracts with social care providers. This is via conducting due diligence checks, collating and reporting the required regulatory and financial information so that contracts are set up swiftly and accurately. Working closely with the wider Brokerage, Care Quality, Commissioning, Procurement and Finance teams to support care brokerage, contract monitoring and commissioning of new care providers. Additional responsibilities include data inputting and occasional care brokerage work. This is a permanent post.

If shortlisted, you will be required to bring photographic ID to your interview to prove your identity. Barnet is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures.

About You

  • Be highly computer literate
  • Have excellent customer service and communication skills
  • Be highly organised
  • Be a good team worker
  • Be able to think quickly and creatively under pressure
  • Be able to manage and appropriately prioritise a demanding workload

What We Offer

  • 31 days annual leave, plus public and bank holidays
  • Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents
  • Work-life balance options may include hybrid working, flexitime, job share, home working, part-time
  • A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more
  • Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership
  • Excellent training and development opportunities
  • Employee well-being training programs including confidential employee assistance

How To Apply

Read the job description and person specification before clicking ‘Apply’ to commence the online application form. If you would like any further information about the role before applying, please contact james.hallifax@barnet.gov.uk

Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures, this may include AI Detection Screening, Biometric ID/Right to Work Checks, Qualification and Registration Checks, Up to 6 years of Employment Data and Insights to Accelerate Screening (Konfir), Up to 5 years of Employment History References, DBS (Disclosure & Barring Service) Checks, Credit Checks and Social Media, Sanctions and Occupational Health Screening.

To deliver Barnet Council’s commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds. Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and hybrid working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply.

All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed. Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible. Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.

Contracts Support Officer - Care Quality employer: Barnet Council

Barnet Council is an exceptional employer that prioritises the well-being and professional growth of its staff. With a commitment to work-life balance, flexible working options, and extensive training opportunities, employees can thrive in a supportive and inclusive environment. The council's dedication to safeguarding and promoting welfare, alongside a vibrant community and excellent benefits, makes it a rewarding place to work for those seeking meaningful employment in the public sector.
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Contact Detail:

Barnet Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Contracts Support Officer - Care Quality

✨Tip Number 1

Get to know Barnet and its values! Research the council's commitment to learning, caring, inclusivity, and collaboration. This will help you align your answers during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your communication skills! As a Contracts Support Officer, you'll need to interact with various teams. Try mock interviews with friends or family to get comfortable discussing your experiences and how they relate to the role.

✨Tip Number 3

Show off your organisational skills! Prepare examples of how you've managed demanding workloads in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them clear and impactful.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on your email for updates, as we might reach out to you for further steps in the process.

We think you need these skills to ace Contracts Support Officer - Care Quality

Contract Management
Due Diligence Checks
Data Inputting
Customer Service Skills
Communication Skills
Organisational Skills
Teamwork
Creative Thinking
Workload Prioritisation
Computer Literacy
Collaboration
Regulatory Knowledge
Financial Reporting

Some tips for your application 🫡

Read the Job Description Thoroughly: Before you start your application, take a good look at the job description and person specification. This will help you tailor your application to highlight how your skills and experiences align with what we're looking for.

Show Off Your Skills: Make sure to showcase your computer literacy, customer service skills, and organisational abilities in your application. We want to see how you can contribute to our Care Quality team, so don’t hold back!

Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and qualifications.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy to navigate, so you can focus on making your application shine.

How to prepare for a job interview at Barnet Council

✨Know Your Stuff

Before the interview, make sure you thoroughly understand the role of a Contracts Support Officer and the specific responsibilities mentioned in the job description. Familiarise yourself with the Care Quality team’s objectives and how they align with Barnet's values. This will help you demonstrate your genuine interest and knowledge during the interview.

✨Showcase Your Skills

Highlight your computer literacy and organisational skills by preparing examples of how you've successfully managed data inputting or contract management in previous roles. Be ready to discuss how you can apply these skills to support the care brokerage and contract monitoring processes at Barnet.

✨Emphasise Teamwork

Since the role involves working closely with various teams, be prepared to share experiences that showcase your ability to collaborate effectively. Think of specific instances where you’ve worked as part of a team to achieve a common goal, especially under pressure.

✨Ask Thoughtful Questions

Prepare a few insightful questions about the role or the team dynamics at Barnet. This shows your enthusiasm and helps you gauge if the position is the right fit for you. For example, you might ask about the challenges the Care Quality team currently faces or how success is measured in this role.

Contracts Support Officer - Care Quality
Barnet Council
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