At a Glance
- Tasks: Help new students enrol in courses using digital systems and provide excellent customer service.
- Company: Join Barnet and Southgate College, a supportive and inclusive environment.
- Benefits: Enjoy competitive pay, flexible season ticket loans, gym access, and high street discounts.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Make a difference in students' lives during their key enrolment period.
- Qualifications: Customer service experience and a passion for helping others.
The predicted salary is between 30000 - 30000 € per year.
The role provides an effective enrolment service for new students during a key enrolment period. It requires a good eye for detail, the ability to work in a high-paced environment while enrolling students on their courses using the college's digital systems and following the provided guidance and processes. The role requires building rapport with people and developing comprehensive knowledge of a range of college enrolment digital systems to facilitate successful enrolment. Previous experience of similar service is desirable. Applicants must demonstrate a student/customer-centred approach, aiming to remove barriers and ensure a comprehensive positive experience.
Key Responsibilities
- Provide a helpful, professional and flexible service to internal or external customers.
- Act in accordance with college values and positively represent Barnet and Southgate College.
- Operate in accordance with the College’s policies and procedures.
- Act in a safe manner safeguarding the health and safety of yourself and others.
- Be aware of equality and diversity, the needs of customers and learners and demonstrate these principles in all aspects of your work.
- Familiarise with and comply with the College’s safeguarding requirements protecting children and vulnerable adults.
- Participate in and take responsibility for your own learning and development.
- Provide cover or support for team members and undertake any other duties required by your line manager, including attending other Barnet and Southgate College campuses if required.
Benefits
- Annual Season Ticket Loans – flexible salary-sacrifice scheme.
- Cycle to Work Scheme – tax-free bikes.
- Employee Support Helpline – 24/7 free counselling and advice.
- Eye Tests for DSE Users – cost refund.
- Flu vouchers – free vaccination voucher.
- Gym Facilities – access to Southgate Campus sports centre during term time.
- Hair Salon Services and Beauty Treatments – competitively priced services at Colindale Campus.
- High Street Discounts – staff discount website and local store discounts.
Summer Enrolment Assessor employer: Barnet And Southgate College
Barnet and Southgate College is an exceptional employer that prioritises the well-being and development of its staff. With a supportive work culture, comprehensive benefits including flexible salary-sacrifice schemes and access to gym facilities, employees are encouraged to grow both personally and professionally. The college's commitment to equality and diversity, alongside its focus on providing a positive experience for students, makes it a rewarding place to work, especially during the vibrant summer enrolment period across multiple campuses.
Contact Detail:
Barnet And Southgate College Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Summer Enrolment Assessor
✨Tip Number 1
Get to know the college's values and mission. When you walk into that interview, show us how your personal values align with theirs. It’s all about making that connection!
✨Tip Number 2
Practice your people skills! As a Summer Enrolment Assessor, you'll be chatting with loads of new students. Role-play with a friend to build your confidence in creating rapport and providing a top-notch service.
✨Tip Number 3
Familiarise yourself with the college's digital systems before your interview. We want to see that you're proactive and ready to hit the ground running when it comes to enrolling students.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Summer Enrolment Assessor
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Summer Enrolment Assessor role. We want to see how you can bring value to our team, so don’t be shy about showcasing your relevant experience!
Show Your Customer-Centred Approach:In your written application, emphasise your commitment to providing a positive experience for students. We love candidates who can demonstrate a student/customer-centred approach, so share examples of how you've gone above and beyond in previous roles.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Barnet And Southgate College
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Summer Enrolment Assessor role. Familiarise yourself with the key responsibilities and the skills required, especially around customer service and digital systems. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since this role involves building rapport with new students, be prepared to discuss your experience in customer service. Think of examples where you've successfully helped someone or resolved an issue. Highlighting your ability to connect with people will demonstrate that you have the student-centred approach they’re looking for.
✨Prepare for a Fast-Paced Environment
The job requires working in a high-paced environment, so be ready to discuss how you handle pressure. Share specific instances where you've managed multiple tasks efficiently. This will reassure the interviewers that you can thrive during busy enrolment periods.
✨Emphasise Your Commitment to Learning
The role mentions the importance of personal development. Be prepared to talk about how you take responsibility for your own learning. Whether it’s through courses, workshops, or self-study, showing that you’re proactive about your growth will align well with the college's values.
