Student Engagement Assistant in London

Successful applicants will provide an essential front line service for students from Admissions to the Learning Resource Centres (LRC’s). The ability to build a rapport with all students alongside a capacity to use a range of digital systems to either aid a successful enrolment or locate necessary resources in the LRC for a student is essential. Previous experience of aspects of this service is essential. Applicants must be able to demonstrate a student centred approach, aiming to remove barriers to ensure a comprehensive positive student experience.

Key Responsibilities

• To provide a helpful, professional and flexible service to internal or external customers of the department or the College.
• To act in accordance with College values and positively represent Barnet and Southgate College in all aspects of your work.
• To operate in accordance with the College’s policies and procedures.
• To act in a safe manner which safeguards the health and safety of yourself and others.
• To be aware of equality and diversity, the needs of customers and learners and demonstrate these principles in all aspects of your work.
• To be familiar with and comply with the College’s safeguarding requirements which protect the welfare of children and vulnerable adults.
• To participate in and take responsibility for your own learning and development.
• To provide cover or support for other members of your team and undertake any other duties required by your line manager appropriate to your position within the organisation. This includes attending other Barnet and Southgate College campuses if required.

Benefits

• The College offers employees a generous holiday allowance of 31 days annual leave for our support staff plus bank holidays. Pro Rata'd for part time employees.
• Annual Season Ticket Loans: We offer permanent or contract staff with a minimum of a 12 month contract the option to purchase an annual season ticket loan without the big financial hit in one go!
• Cycle to Work Scheme: The scheme is an incentive for staff, offering tax free bikes through bike shops.
• Employee Support Helpline: The Employee Assistance Helpline can be contacted 24 hours a day, 7 days a week.
• Eye Tests for DSE Users: The College will refund the cost of regular eye tests for staff that use Display Screen Equipment regularly as part of their duties.
• Flu vouchers: We offer established staff a free flu vaccination voucher to take to a large range of local high street pharmacies.
• Gym Facilities: Our Sports Centre at Southgate Campus is available for all staff with cardio, strength and conditioning equipment.
• Hair Salon Services and Beauty Treatments: A range of competitively-priced hairdressing services are accessible at our Colindale Campus.
• High Street Discounts: Discount for teachers is a shopping benefits website for staff which gives access to fantastic savings on leading retail brands.