At a Glance
- Tasks: Lead a dynamic team to manage and enhance IT infrastructure across all College sites.
- Company: Join Barnet and Southgate College, a forward-thinking institution dedicated to innovation and community.
- Benefits: Enjoy 31 days of annual leave, flexible working, and a range of employee perks.
- Other info: Collaborative culture with opportunities for professional growth and continuous improvement.
- Why this job: Make a real impact on IT systems while shaping the future of education technology.
- Qualifications: A Level 3 IT qualification and experience in managing technology systems are essential.
Are you a technically skilled infrastructure professional who enjoys combining hands-on problem-solving with team leadership? Do you want a varied role in a busy, evolving IT environment where your contribution to service quality and infrastructure resilience is visible and valued? If so, we would love to hear from you.
As IT Infrastructure Team Manager, you will lead the Infrastructure team in delivering secure, reliable and high-performing IT systems and platforms across all College sites. You will be responsible for day-to-day infrastructure operations, technical delivery and team management, covering servers, cloud platforms, networks, core systems, cyber security and disaster recovery. You will act as the escalation point for complex incidents, drive service improvement and provide strong technical input into projects and operational decisions.
The College is continuing to modernise and strengthen its infrastructure services, with active work across Microsoft 365, cloud services, cyber security, device management and service resilience. You will have the opportunity to contribute to improvement projects, shape operational standards and help plan the department's future technology direction, all within a collaborative team culture that values practical problem-solving and continuous improvement.
What You'll Be Doing
- Infrastructure operations: Manage the delivery and operation of the College's IT infrastructure including servers, cloud platforms, networks and core systems, ensuring high availability, performance and resilience at all times.
- Incident management and escalation: Act as the technical escalation point for complex infrastructure incidents and problems, supporting root cause analysis and implementing preventative measures to improve service reliability.
- Cyber security and resilience: Ensure infrastructure services are maintained securely, implement and maintain security controls in line with College standards, support cyber security audits and lead the preparation and regular testing of the IT disaster recovery plan.
- Team leadership: Line manage IT Infrastructure Engineers, setting objectives, monitoring performance and conducting reviews. Lead, coach and develop team members and allocate workload effectively across the team.
- Technical projects: Lead the delivery of infrastructure solutions and provide technical input into College projects, ensuring infrastructure choices meet operational requirements and support wider service goals.
- Service delivery and collaboration: Work closely with the IT Support Team Manager to ensure effective end-to-end service delivery, contribute to service performance monitoring and maintain a customer-focused approach with stakeholders across the College.
- Documentation and standards: Maintain accurate and up-to-date technical documentation including system configurations, operational procedures and change control records, and promote high standards and continuous improvement within the team.
What You'll Bring
- A Level 3 qualification in an IT-related subject
- Evidence of continuing professional development in IT systems
- Experience of working in a technology systems role
- Excellent knowledge of networking including TCP/IP, LAN and WAN
- Demonstrable recent experience in the development, support, configuration and troubleshooting of IT infrastructure and services
- Proven technical experience with a wide range of server hardware, virtualisation and application technologies (e.g. Microsoft 365, Active Directory/Azure AD, Cisco, VMWare, Hyper-V, backup management, cloud and emerging technologies)
- Experience of administering Active Directory and Microsoft Office 365
- Experience of implementing change and leading technical teams
- Experience of project management
- Proven ability to provide leadership, vision and motivation to others
- Excellent interpersonal and communication skills, including written and numerical skills for effective reporting
- Ability to work under pressure, prioritise effectively and deliver to deadlines
- Enthusiasm for creative innovation, embracing change and continuous improvement
- Willingness to work across all College sites and flexibly as required
- Commitment to equality, diversity, inclusion and safeguarding
Even Better If You Have...
- Industry-recognised professional certification in one or more of: Windows Server, SQL Server, Office 365 administration, Cisco, VMWare, storage area networks, SCCM/Intune
- A management qualification
- Experience of management in a service capacity
- Experience of working to ITIL or other quality management systems (e.g. ISO9001)
- Knowledge and experience of the education sector
- Experience of implementing and administering G Suite, Apple School Manager, Jamf, Papercut, Veeam or Adobe Creative Cloud
- Knowledge of MacOS and Linux system administration
- Business analysis and case writing experience
Potential Interview Dates
Week commencing 29th June 2026.
Our Employee Pledge
The College offers employees a generous holiday allowance of 31 days annual leave for our support staff plus bank holidays. Pro Rata'd for part time employees. We also offer an attractive package of optional benefits for employees to take advantage of.
- Annual Season Ticket Loans: We offer permanent or contract staff with a minimum of a 12 month contract the option to purchase an annual season ticket loan without the big financial hit in one go!
- Cycle to Work Scheme: The scheme is an incentive for staff, offering tax free bikes through bike shops.
- Employee Support Helpline: The Employee Assistance Helpline can be contacted 24 hours a day, 7 days a week.
- Eye Tests for DSE Users: The College will refund the cost of regular eye tests for staff that use Display Screen Equipment regularly.
- Flu vouchers: We offer established staff a free flu vaccination voucher.
- Gym Facilities: Our Sports Centre at Southgate Campus is available for all staff.
- Hair Salon Services and Beauty Treatments: A range of competitively-priced hairdressing services are accessible at our Colindale Campus.
- High Street Discounts: Discount for teachers is a shopping benefits website for staff.
IT Infrastructure Team Manager in Barnet employer: Barnet And Southgate College
Barnet and Southgate College is an exceptional employer that prioritises employee well-being and professional growth within a vibrant and collaborative work culture. With generous benefits such as 31 days of annual leave, a Cycle to Work scheme, and access to gym facilities, employees are supported in achieving a healthy work-life balance while contributing to the college's ambitious vision for educational excellence. Joining our IT Infrastructure team means being part of a forward-thinking environment where your technical expertise will directly impact the quality of education and community engagement across North London.
Contact Detail:
Barnet And Southgate College Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Infrastructure Team Manager in Barnet
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who work at Barnet and Southgate College. A friendly chat can open doors and give you insights that might just help you land that interview.
✨Tip Number 2
Prepare for the technical interview by brushing up on your knowledge of cloud platforms, networking, and cyber security. We recommend doing some hands-on practice with tools like Microsoft 365 and Active Directory to show off your skills.
✨Tip Number 3
Show your leadership chops! Be ready to discuss how you've managed teams and projects in the past. Share specific examples of how you’ve driven service improvements or tackled complex incidents to demonstrate your value.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our collaborative team culture.
We think you need these skills to ace IT Infrastructure Team Manager in Barnet
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Infrastructure Team Manager role. Highlight your relevant experience with servers, cloud platforms, and team leadership. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our mission at Barnet and Southgate College. Keep it engaging and personal!
Showcase Your Technical Skills:Don’t hold back on showcasing your technical expertise! Mention specific technologies you've worked with, like Microsoft 365 or Cisco, and any projects that demonstrate your problem-solving abilities. We love seeing real-world examples!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Barnet And Southgate College
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around servers, cloud platforms, and networking. Be ready to discuss your hands-on experience with technologies like Microsoft 365, Active Directory, and any relevant certifications you hold.
✨Showcase Your Leadership Skills
As a potential team manager, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams, set objectives, and driven service improvements in previous roles. Highlight your coaching style and how you motivate your team.
✨Prepare for Incident Management Scenarios
Expect questions about how you handle complex incidents and your approach to root cause analysis. Think of specific examples where you've resolved issues effectively and implemented preventative measures to enhance service reliability.
✨Emphasise Collaboration and Communication
The role requires working closely with various stakeholders, so be prepared to discuss how you maintain a customer-focused approach. Share experiences where your communication skills have led to successful collaborations or improved service delivery.
