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For Companies At a Glance
- Tasks: Engage customers with your love for books and create vibrant displays.
- Company: Join the iconic Barnes & Noble team, a haven for book lovers.
- Benefits: Enjoy flexible part-time hours and a fun, dynamic work environment.
- Why this job: Perfect for passionate readers wanting to share their knowledge and connect with others.
- Qualifications: No prior experience needed, just a positive attitude and love for books.
- Other info: Opportunity to participate in community events and enhance your retail skills.
To be a great Bookseller, you provide excellent customer service which is friendly, genuine, and professional, and you always put the customers first ahead of everything and anything else. You make the shopping experience engaging and interactive by enthusiastically sharing your knowledge whether face to face or over the phone, helping a customer choose a new book, or a special gift. A bookseller creates enticing displays which are neat, tidy, and vibrant to the customer. Your passion for bookselling and willingness to help ensures your customers look forward to coming into your store. From creating inspiring displays to helping at our special events, there is always an opportunity to demonstrate initiative and your passion for books and people. You support the cluster structure and work collaboratively for the betterment of all stores in the cluster.
What You Do
- Create a welcoming environment for customers where you engage with them and share your love and knowledge of books and make relevant recommendations.
- Ensure a vibrant bookstore through the execution of bookstore basics, showing a commitment to presentation, commerciality, section detail, localization, and sense of theater.
- Leverage key campaigns such as Our Monthly Picks, pre-orders, etc., to hand sell and engage in conversation with every customer.
- Educate yourself continuously on books and the industry, supporting the store with this knowledge to give customers a great experience when they visit and shop.
- Identify key titles and communicate with your store team on opportunities to tailor the merchandise selection to reflect the community.
- Keep the store neat and tidy, creating displays and ensuring the bookstore is always shoppable and inviting.
- Help with events and community outreach.
- Protect company assets by adhering to all processes in controlling shrink, expense and payroll.
- Recognize and offer to help both customers and employees with urgency and care.
- Model expected behaviors to ensure compliance with all policies and procedures.
- Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing) and in Café when needed.
Knowledge & Experience
- Passionate reader and knowledgeable about books.
- Positive and can-do attitude.
- Enjoy working with people.
- Energized by working in an ever-changing environment.
- Listen to people and enjoy solving problems.
- Can clearly and respectfully communicate and express oneself.
Expected Behaviors
- Treat customers as the first priority at all times.
- Grow knowledge of books, the industry and the market.
- Enjoy making recommendations and engaging with others.
- Exhibit and demonstrate initiative.
- Support company goals and initiatives and is a team player.
- Show respect and kindness to fellow booksellers and customers.
- Accept responsibility and execute all assignments correctly and with care.
- Accept coaching and feedback from others openly.
Bookseller - PT employer: Barnes & Noble, Inc.
Contact Detail:
Barnes & Noble, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bookseller - PT
✨Tip Number 1
Familiarise yourself with the latest book releases and popular titles. Being knowledgeable about current trends will help you engage customers effectively and make relevant recommendations.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. This will prepare you to handle various customer interactions confidently and professionally.
✨Tip Number 3
Visit the store where you want to apply and observe how the current booksellers interact with customers. Take notes on their approach and think about how you can incorporate similar techniques into your own style.
✨Tip Number 4
Show your passion for books by participating in local book clubs or events. This not only enhances your knowledge but also demonstrates your commitment to the community, which is a key aspect of the role.
We think you need these skills to ace Bookseller - PT
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Barnes & Noble, Inc. is looking for in a Bookseller. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customise your CV to reflect your passion for books and customer service. Include relevant experiences that showcase your ability to engage with customers and create inviting displays.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and your love for books. Share specific examples of how you've provided excellent customer service or created engaging environments in previous roles.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-organised and professional.
How to prepare for a job interview at Barnes & Noble, Inc.
✨Show Your Passion for Books
Make sure to express your love for reading and knowledge about books during the interview. Share your favourite titles and authors, and be ready to discuss what makes them special to you. This will demonstrate your enthusiasm for the role.
✨Engage with Customer Service Scenarios
Prepare to discuss how you would handle various customer service situations. Think of examples where you've gone above and beyond to help someone, as this aligns with the company's focus on excellent customer service.
✨Demonstrate Team Spirit
Since collaboration is key in this role, be ready to talk about your experiences working in a team. Highlight instances where you supported your colleagues or contributed to a group goal, showing that you're a team player.
✨Research the Company and Its Culture
Familiarise yourself with Barnes & Noble's values and community initiatives. Being knowledgeable about the company will allow you to tailor your answers and show that you're genuinely interested in being part of their team.
