Contracts Performance Manager, Europe OEMs in London

The Contracts Performance Manager supports the sales function across the full contract lifecycle, from negotiating terms and leading deals from verbal acceptance to signing, to managing agreements after signing (e.g., agreements, POs, escalations). The role builds and maintains customer relationships as the primary point of contact and ensures contract compliance, monitors escalations, and drives profitable execution of customer agreements across regions, products, or component repairs.

Core Responsibilities

• Own contract negotiations in partnership with Aerospace General Counsel and Sales leaders.
• Establish and actively manage a performance management matrix for OEM agreements with Europe OEMs (Rolls‐Royce, MTU, Safran, etc.) throughout the contract lifecycle, containing all contractual obligations between the customer and the Barnes Aerospace businesses.
• Ensure Europe OEMs adherence to contract terms to deliver the EBITDA approved with commercial strategy (e.g., PIE pass‐through, annual escalations) and properly notify customers in accordance with contract and internal Change Management process.
• Lead Europe OEMs' contract monthly internal reviews with Customer Service Manager, Sales, and Pricing (e.g., Review LD's, Internal Issues).
• Analyze Europe OEMs contracts to build and drive implementation of Contract/Claim Management Strategy, including commercial risks and actions for EBITDA and cash generation.
• Own and launch Europe OEMs contract renewal activities through contract signature.
• Coordinate with Pricing and Commercial Finance to ensure deal accuracy and health with Sales and sites for Europe OEMs sales.
• Own the communication management process for strategic customer correspondence with Europe OEMs at the sites.
• Own contract reviews and approval workflows. Champion contract policy and procedure revisions as appropriate.
• Provide advice to the sites on specific key Europe OEMs issues (risks, contractual/claims activities, etc.).
• Attend Europe OEMs customer reviews in conjunction with Customer Service to support contract reviews & commercial issues.
• Provide quote, proposal, and bid support for Europe OEMs to Sales Directors and Customer Service where required.
• Provide training on the necessary commercial and contractual knowledge and skills to the Customer Service Team members.
• Lead the management of claims and disputes in accordance with the Claim Management process and collaboration with site teams.

Qualifications

• 5–7 years in OEM commercial or contracts roles in aerospace or high‐tech manufacturing.
• Deep understanding of the full OEM contract lifecycle, from RFQ and proposal drafting through negotiation, execution, compliance, and renewal. Must have working experience with CLM systems, ERP tools, Salesforce, legal/commercial terminology, and escalation clauses.
• Ability to assess pricing structures, evaluate margins, and analyze contract profitability across the product lifecycle. Familiarity with pricing models, cost estimating, financial KPIs (e.g., EBITDAS), and tools like Excel or Power BI.
• Ability to translate OEM commercial language into actionable site‐level plans.
• Strong OEM negotiation & risk management skills. Experienced in negotiating terms that reduce legal/financial exposure while maintaining customer relationships. Knowledge of contract law, liability, escalation language, and working with legal counsel.
• Strong attention to details and process rigor. Ability to manage complex, multi‐year, contracts while ensuring compliance and accurate handoffs to operations and customer service. Ability to use tracking tools and document control protocols.
• Robust cross‐functional collaboration & communication skills. Able to coordinate with engineering, operations, sales, legal, and finance to align all stakeholders on contract terms, and experienced working in matrixed environments, and project coordination.
• Travel requirement 25%.

Education Requirements

• Bachelor's degree required; MBA or other advanced degree preferred.

Export Control

This job position may include access to controlled information or technology subject to U.S. export control laws. If an applicant does not meet the definition of a "U.S. Person" (which includes U.S. citizens, U.S. lawful permanent residents, and those granted U.S. asylum or refugee status), the Company may be required to obtain an export control license. Any offer is contingent on verification of appropriate documentation for the Company to assess whether an export license will be required to employ you in that role, and if it is determined that an export license is required, the offer is also contingent on the Company's determination, in its sole discretion, whether a license application and ongoing administration is prudent under the project's contract parameters and whether an export license can be successfully obtained before you can start in that role. Export license applications may take several weeks to be processed.