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- Tasks: Lead a dynamic Superstore team while delivering exceptional customer service.
- Company: Join Barnardo's, a leading charity retailer dedicated to supporting vulnerable children in the UK.
- Benefits: Enjoy flexible working, 26 days annual leave, and discounts at major retailers.
- Why this job: Make a positive impact while developing your skills in a supportive environment.
- Qualifications: Experience in team leadership and strong communication skills are essential.
- Other info: Diversity and inclusion are key values; we encourage applications from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? In addition to leading one of our new and exciting Superstore teams, we offer fantastic opportunities for progression and development and the freedom to nurture ideas and flair within a framework of support to develop you.
At Barnardo's, we believe in children; the funds we raise in store support the most vulnerable children and young people in the UK, and now's your chance to play your part in the new exciting store development team. As well as maximising sales and profit in store, you'll also ensure the very highest standards of presentation and customer service. Your aim will be to make your store the best in town, for customers to visit and for colleagues to work in.
You're an experienced Team Leader; you're comfortable with the responsibility of leading a large and diverse team. You are creative and resourceful and can use this to generate customer, donor, and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet their store's targets.
In return, you will work for one of the UK's largest charity retailers with benefits, including a full training and development package, promotion prospects, pension, and benefits. Generating the money we need to make children's lives better is a truly fulfilling role, so if you'd like to use your talent to make a positive difference, then we would love to hear from you!
As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
About Barnardo's: At Barnardo's, we believe in children no matter who they are, what they have done, or what they have been through. Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity, and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+, and Disabled candidates.
Benefits: Barnardo's believes in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements. Benefits include:
- 26 days annual leave plus bank holidays, increasing after 5 years service
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
- A host of family-friendly leave options including company maternity, paternity, and adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays, and much more via our Benefit Portal
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Corporate University
*T&C's apply based on contract.
Superstore Store Manager in Durham employer: Barnardos
Contact Detail:
Barnardos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Superstore Store Manager in Durham
✨Tip Number 1
Familiarise yourself with Barnardo's mission and values. Understanding their commitment to children and the community will help you align your answers during the interview, showcasing your passion for their cause.
✨Tip Number 2
Prepare examples of your leadership experience. Think about specific situations where you've successfully led a diverse team, maximised sales, or improved customer service, as these are key aspects of the Store Manager role.
✨Tip Number 3
Research the local Durham community and its needs. Being knowledgeable about the area can help you demonstrate how you would tailor store initiatives to better serve customers and engage with donors.
✨Tip Number 4
Showcase your creativity in problem-solving. Think of innovative ideas you've implemented in previous roles that could enhance customer loyalty and store performance, as this aligns with the creative aspect of the job.
We think you need these skills to ace Superstore Store Manager in Durham
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Superstore Store Manager at Barnardo's. Highlight your leadership experience and ability to inspire a diverse team in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your customer service skills, team leadership, and any relevant achievements that demonstrate your capability to maximise sales and profit.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the mission of Barnardo's. Mention specific examples of how you've successfully led teams and improved customer satisfaction in previous roles.
Prepare for Values-Based Questions: Familiarise yourself with Barnardo's values and be ready to discuss how they resonate with your own beliefs and experiences. Prepare examples that illustrate your commitment to equality, diversity, and inclusion, as these are key aspects of their recruitment process.
How to prepare for a job interview at Barnardos
✨Show Your Passion for the Cause
Make sure to express your enthusiasm for Barnardo's mission and values during the interview. Highlight how your personal beliefs align with their commitment to supporting vulnerable children and young people.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led diverse teams in the past. Discuss specific situations where you inspired your team, maximised sales, or improved customer service, showcasing your ability to motivate others.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to delivering outstanding customer service. Share experiences where you went above and beyond to ensure customer satisfaction, as this is crucial for making the store the best in town.
✨Prepare for Values-Based Questions
Familiarise yourself with Barnardo's values and be prepared to answer questions related to them. Think about how you can demonstrate your commitment to equality, diversity, and inclusion in your previous roles.
