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- Tasks: Lead a dynamic Superstore team while delivering exceptional customer service.
- Company: Join Barnardo's, a leading charity dedicated to supporting vulnerable children in the UK.
- Benefits: Enjoy flexible working, 26 days leave, pension contributions, and exclusive discounts.
- Why this job: Make a positive impact while developing your skills in a supportive environment.
- Qualifications: Experience in team leadership and strong communication skills are essential.
- Other info: Diversity and inclusion are key; we encourage applications from all backgrounds.
The predicted salary is between 28800 - 42000 £ per year.
Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? In addition to leading one of the new and exciting Superstore teams, we offer fantastic opportunities for progression and development and the freedom to nurture ideas and flair within a framework of support to develop you.
At Barnardo's, we believe in children; the funds we raise in store support the most vulnerable children and young people in the UK, and now's your chance to play your part in the new exciting store development team. As well as maximising sales and profit in store, you'll also ensure the very highest standards of presentation and customer service. Your aim will be to make your store the best in town, for customers to visit and for colleagues to work in.
You're an experienced Team Leader; you're comfortable with the responsibility of leading a large and diverse team. You are creative and resourceful and can use this to generate customer, donor, and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet their store's targets.
In return, you will work for one of the UK's largest charity retailers with benefits, including:
- Full training and development package
- Promotion prospects
- Pension and benefits
Generating the money we need to make children's lives better is a truly fulfilling role, so if you'd like to use your talent to make a positive difference, then we would love to hear from you!
As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
About Barnardo's: At Barnardo's, we believe in children no matter who they are, what they have done, or what they have been through. Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer.
We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+, and Disabled candidates.
Benefits:
- 26 days annual leave plus bank holidays, increasing after 5 years service
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
- A host of family friendly leave options including company Maternity, Paternity, and Adoption pay
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays, and much more via our Benefit Portal
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Corporate University
Superstore Store Manager employer: Barnardos
Contact Detail:
Barnardos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Superstore Store Manager
✨Tip Number 1
Familiarise yourself with Barnardo's mission and values. During the interview, you may be asked how your personal values align with theirs, so having a clear understanding of their commitment to children and community will help you stand out.
✨Tip Number 2
Prepare examples of your leadership experience. As a Superstore Store Manager, you'll need to demonstrate your ability to lead a diverse team effectively, so think of specific instances where you've successfully motivated and managed a team.
✨Tip Number 3
Showcase your customer service skills. Be ready to discuss how you've previously maximised customer satisfaction and loyalty, as this role heavily focuses on creating an excellent shopping experience for customers.
✨Tip Number 4
Research the local community and market trends. Understanding the demographics and needs of the area where the store is located can help you propose innovative ideas during your interview that could enhance sales and community engagement.
We think you need these skills to ace Superstore Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Superstore Store Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Leadership Skills: Emphasise your leadership experience in your CV and cover letter. Provide specific examples of how you have successfully led diverse teams, maximised sales, and delivered excellent customer service in previous roles.
Align with Barnardo's Values: Familiarise yourself with Barnardo's values and commitment to equality, diversity, and inclusion. Reflect these values in your application by demonstrating your understanding and support for their mission to help vulnerable children.
Craft a Compelling Cover Letter: Write a personalised cover letter that not only outlines your qualifications but also conveys your passion for the role and the charity's mission. Make sure to express why you want to work at Barnardo's specifically.
How to prepare for a job interview at Barnardos
✨Understand Barnardo's Values
Before your interview, make sure you familiarise yourself with Barnardo's values and mission. They are deeply committed to supporting vulnerable children and young people, so be prepared to discuss how your personal values align with theirs.
✨Showcase Your Leadership Skills
As a Superstore Store Manager, you'll be leading a diverse team. Be ready to share specific examples of how you've successfully managed teams in the past, highlighting your communication skills and ability to inspire others.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Prepare to discuss your approach to delivering exceptional customer experiences and how you would ensure your store stands out for both customers and colleagues.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and creativity. Think of situations where you've had to think on your feet or come up with innovative solutions to challenges in a retail environment.
