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- Tasks: Lead a team to deliver exceptional customer service and maximise store sales.
- Company: Join Barnardo's, a leading charity supporting vulnerable children across the UK.
- Benefits: Enjoy flexible working, 26 days leave, pension contributions, and discounts at major retailers.
- Why this job: Make a positive impact on children's lives while developing your career in a supportive environment.
- Qualifications: Experience in people management and strong communication skills are essential.
- Other info: Diversity and inclusion are key values; we encourage applications from all backgrounds.
The predicted salary is between 28800 - 42000 £ per year.
This job is brought to you by the UK's leading over-50s age inclusive jobs board. Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the freedom to nurture ideas and flair within a framework of support to develop you.
At Barnardo's, we believe in children; the funds we raise in store support the most vulnerable children and young people in the UK, and now's your chance to play your part in this vital work. As well as maximising sales and profit in store, you'll also ensure the very highest standards of presentation and customer services - your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.
You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your store's targets.
In return, you will work for one of the UK's largest charity retailers with benefits, including:
- Full training and development package
- Promotion prospects
- Pension and benefits
Generating the money we need to make children's lives better is a truly fulfilling role, so if you'd like to use your talent to make a positive difference, then we would love to hear from you!
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
Please note: Due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
About Barnardo's: At Barnardo's, we believe in children - no matter who they are, what they have done or what they have been through. Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer.
We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.
Benefits: Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements:
- 26 days annual leave plus bank holidays, increasing after 5 years service
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
- A host of family friendly leave options including company Maternity, Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's
- Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Corporate University
*T&C's apply based on contract
Store Manager employer: Barnardos
Contact Detail:
Barnardos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Barnardo's mission and values. Understanding their commitment to children and the community will help you align your answers during the interview, showcasing your passion for their cause.
✨Tip Number 2
Prepare examples of how you've successfully managed a team in the past. Highlight your leadership skills and ability to inspire others, as these are crucial for a Store Manager role.
✨Tip Number 3
Research the local market and competitors. Being knowledgeable about what makes a store successful in your area can give you an edge in discussions about maximising sales and customer service.
✨Tip Number 4
Be ready to discuss your ideas for improving customer experience and store presentation. Creativity and resourcefulness are key traits for this role, so come prepared with innovative suggestions.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Store Manager position. Tailor your application to highlight how your skills and experiences align with what Barnardo's is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail management, customer service, and team leadership. Use bullet points for clarity and focus on achievements that demonstrate your ability to maximise sales and profit.
Write a Strong Cover Letter: In your cover letter, express your passion for working with children and your commitment to the values of Barnardo's. Highlight specific examples of how you have inspired teams, improved customer service, or contributed to a positive work environment.
Prepare for Questions: Anticipate questions related to safeguarding, diversity, and inclusion, as these are important to Barnardo's. Be ready to discuss how you would handle various scenarios in the store and how you can contribute to their mission.
How to prepare for a job interview at Barnardos
✨Show Your Passion for the Cause
Barnardo's is all about making a positive difference in children's lives. Make sure to express your passion for their mission during the interview. Share any relevant experiences or motivations that align with their values.
✨Demonstrate Leadership Skills
As a Store Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your communication and organisational skills. Highlight any creative solutions you've implemented to boost team morale or sales.
✨Prepare for Customer Service Scenarios
Customer service is key in this role. Be ready to discuss how you would handle various customer situations. Think of specific examples where you went above and beyond to ensure customer satisfaction, as this will showcase your commitment to excellent service.
✨Understand the Importance of Diversity and Inclusion
Barnardo's values diversity and inclusion highly. Familiarise yourself with their EDI policies and be prepared to discuss how you can contribute to creating an inclusive environment in the store. This shows that you align with their core values.
