Store Associate

Store Associate

Ilford Full-Time 20000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the store manager in running a busy store while delivering excellent customer service.
  • Company: Join Barnardo's, one of the UK's largest charity retailers dedicated to helping vulnerable children.
  • Benefits: Enjoy flexible working, 26 days annual leave, and discounts at major retailers.
  • Why this job: Make a positive impact on children's lives while developing your skills in a supportive environment.
  • Qualifications: Great communication skills and a willingness to learn are essential; no prior experience required.
  • Other info: Apply quickly as positions may close early due to high demand.

The predicted salary is between 20000 - 30000 £ per year.

We have an exciting opportunity for two Store Associates to join our friendly Store in Armagh!

This will be a fantastic opportunity for someone who is passionate, motivated, and keen to help raise funds to support the most vulnerable children and young people in the UK.

As a Store Associate you will support the Store Manager, other Store Associates, and volunteers to help run a busy store, you will have the opportunity to develop and learn within the store. Weekend work will be a key part of the role.

Store Location: 21-26 Scotch Street, Armagh, Northern Ireland, BT61 7BY

Hours: 12 Per Week (2 x Permanent contracts available)

Some of the Key Responsibilities include:

  • Excellent Customer Service
  • Visual Merchandising
  • Organising Stock, Pricing and Steaming stock before going on the shop floor.
  • Ensuring Stock is generated over the door by members of the public and ensuring donors sign up for gift aid.
  • Implement any promotion in the store as directed by Head Office or your Area Business Manager or your Store Manager.
  • Achieve and maintain high standards of housekeeping, organisation and cleanliness throughout the Store, including the sales floor and stockroom areas.
  • Actively encourage the public to donate saleable stock.
  • Rotate stock on a daily basis so that no garment remains on the shop floor for any longer than the agreed time limits.
  • The Ideal candidates should demonstrate in their application:

  • Experience of working in a retail environment
  • Experience of cash handling
  • Experience of working in a customer service environment
  • Experience of working on own initiative
  • Knowledge of working in a fashion environment
  • Basic IT skills
  • The full Job description and Person profile is linked under the Additional Info section. Please read this before applying to ensure that the job matches your skills and experience.

    * As part of Barnardo\’s ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

    Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

    Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible

    The Retail section consists of more than 700 Barnardo\’s shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts.

    About Barnardo\’s

    At Barnardo\’s we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

    Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.

    Benefits

  • Barnardo\’s believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
  • 26 days annual leave plus bank holidays, increasing after 5 years service
  • The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
  • A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
  • Service related sick pay from day 1
  • Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo\’s. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
  • Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
  • Cycle2work scheme
  • Interest free season ticket loans
  • Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
  • Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
  • Free access to round the clock employee assistance program for advice and support
  • Access to Barnardo\’s Corporate University
  • *T&C\’s

    Store Associate employer: Barnardo’s

    At Barnardo's, we are dedicated to making a positive impact on the lives of vulnerable children and young people across the UK. As a Store Associate, you will not only enjoy a supportive work culture that fosters personal growth and development but also benefit from flexible working arrangements, generous leave options, and a comprehensive training package. Join us in our mission to create a better future for children while enjoying a fulfilling career with ample opportunities for progression.
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    Contact Detail:

    Barnardo’s Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Store Associate

    Tip Number 1

    Familiarise yourself with Barnardo's mission and values. Understanding their commitment to supporting vulnerable children will help you connect your personal motivations to the role, making you a more compelling candidate.

    Tip Number 2

    Showcase your customer service skills during the interview. Prepare examples of how you've gone above and beyond for customers in previous roles, as this is crucial for a Store Associate position.

    Tip Number 3

    Research common retail challenges and think about how you would address them. Being able to discuss potential solutions shows initiative and readiness to contribute positively to the team.

    Tip Number 4

    Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during the application process.

    We think you need these skills to ace Store Associate

    Customer Service Skills
    Communication Skills
    Team Leadership
    Sales Maximisation
    Organisational Skills
    Presentation Skills
    Problem-Solving Skills
    Time Management
    Adaptability
    Basic Cash Handling
    Inventory Management
    Conflict Resolution
    Empathy and Compassion
    Ability to Inspire Others

    Some tips for your application 🫡

    Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Store Associate. Tailor your application to highlight how your skills and experiences align with what Barnardo's is looking for.

    Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and retail. Use bullet points for clarity and focus on achievements that demonstrate your ability to maximise sales and provide excellent customer service.

    Write a Strong Cover Letter: In your cover letter, express your passion for working with children and supporting vulnerable communities. Highlight specific examples of how you have inspired others or delivered exceptional customer service in previous roles.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.

    How to prepare for a job interview at Barnardo’s

    Show Your Passion for the Cause

    Barnardo's is all about making a positive difference in children's lives. Make sure to express your enthusiasm for their mission during the interview. Share any personal experiences or motivations that align with their values.

    Demonstrate Customer Service Skills

    As a Store Associate, delivering great customer service is key. Prepare examples of how you've provided excellent service in the past, and be ready to discuss how you would handle challenging customer situations.

    Highlight Teamwork and Leadership Potential

    You'll be supporting the store manager and leading a team. Talk about your experience working in teams and any leadership roles you've held. Show that you're ready to learn and grow in this area.

    Prepare Questions About the Role

    Interviews are a two-way street. Prepare thoughtful questions about the store's operations, team dynamics, and opportunities for progression. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

    Store Associate
    Barnardo’s
    Location: Ilford
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