At a Glance
- Tasks: Deliver excellent customer service and support store operations while inspiring others.
- Company: Join Barnardo's, a charity dedicated to supporting vulnerable children and young people.
- Benefits: Opportunities for progression, personal development, and a supportive team environment.
- Other info: Dynamic role with a focus on equality, diversity, and inclusion.
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: Experience in customer service, cash handling, and supervising staff or volunteers.
The predicted salary is between 20000 - 25000 £ per year.
Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the freedom to nurture ideas and flair within a framework of support to develop you.
We have an exciting opportunity for a Store Associate to join our friendly team at Barnardo's Belfast Donation Centre. This will be a fantastic opportunity for someone who is passionate, motivated, and keen to help raise funds to support the most vulnerable children and young people in the UK.
As a Store Associate you will support the Store Manager, other Store Associates, and volunteers to help run a busy store, you will have the opportunity to develop and learn within the store.
Store Location: Belfast Donation Centre, Unit 14, Connswater Retail Park, Belfast, BT5 5LP
Permanent: 21 hours
Some of the Key Responsibilities:
- Excellent customer service
- Visual merchandising
- Helping to run the store when the Manager is absent
- Organising, pricing and steaming stock before going on the shop floor
- Ensuring stock is generated over the door by members of the public and ensuring donors sign up for gift aid
- Implement any promotion in the store as directed by Head Office or your Area Business Manager or your Store Manager
- Achieve and maintain high standards of housekeeping, organisation and cleanliness throughout the Store, including the sales floor and stockroom areas
- Actively encourage the public to donate saleable stock
- Rotate stock on a daily basis so that no garment remains on the shop floor for any longer than the agreed time limits
Essential:
- Experience of working in a customer service environment
- Experience of cash handling
- Experience of supervising staff/volunteers
- Experience of working on own initiative
- Experience of working in a fashion environment
- Previous work with basic IT, admin and figures
The full Job description and Person profile is attached to this advert. Please read this before applying to ensure that the job matches your skills and experience.
As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic Access NI check.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
About Barnardo's: At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.
Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.
Store Associate (23131) employer: BARNARDOS
Barnardo's is an exceptional employer that fosters a supportive and inclusive work culture, empowering employees to develop their skills while making a meaningful impact on the lives of vulnerable children and young people in the UK. Located in the vibrant Connswater Retail Park in Belfast, our Store Associate role offers fantastic opportunities for progression, creativity, and collaboration within a friendly team dedicated to excellent customer service and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Store Associate (23131)
✨Tip Number 1
Get to know the store! Before your interview, pop into the Barnardo's Belfast Donation Centre and check out the vibe. Chat with staff and volunteers if you can; it’ll give you a feel for the team and help you tailor your answers during the interview.
✨Tip Number 2
Show off your customer service skills! Think of specific examples from your past experiences where you’ve gone above and beyond for customers. We want to see that you can inspire and be inspired, so share those stories that highlight your passion for helping others.
✨Tip Number 3
Be ready to discuss your ideas! Since this role allows for creativity within a supportive framework, come prepared with a few suggestions on how you could improve the store or engage with customers. It shows initiative and that you’re keen to contribute.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start. Don’t wait too long though; we recommend applying as soon as possible!
We think you need these skills to ace Store Associate (23131)
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for helping vulnerable children shine through. We want to see that you're not just looking for a job, but that you genuinely care about making a difference.
Highlight Relevant Experience:Make sure to mention any customer service experience you've got, especially if it involves cash handling or supervising others. We love seeing how your past roles have prepared you for this Store Associate position.
Be Yourself:Don’t be afraid to let your personality come through in your application. We’re looking for someone who can inspire and be inspired, so show us what makes you unique and how you can contribute to our friendly team.
Apply Early:With the high volume of applications we receive, it’s best to get your application in as soon as possible. Head over to our website and submit your application today – we can’t wait to hear from you!
How to prepare for a job interview at BARNARDOS
✨Know Your Stuff
Before heading into the interview, make sure you’ve read up on Barnardo's mission and values. Understanding their commitment to supporting vulnerable children will help you connect your passion for customer service with their goals.
✨Showcase Your Experience
Be ready to discuss your previous roles in customer service and any experience you have with cash handling or supervising staff. Use specific examples to illustrate how you've excelled in these areas, as this will demonstrate your suitability for the Store Associate position.
✨Bring Your Ideas
Since the role encourages nurturing ideas, think of a few suggestions you could bring to the table regarding visual merchandising or store promotions. This shows initiative and that you're already thinking about how to contribute positively to the team.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about opportunities for progression or how they support staff development. This not only shows your interest in the role but also aligns with their focus on personal growth within the company.
