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We have an exciting opportunity for a passionate Store Manager to join our Colchester Barnardo's on a full-time basis. As a Store Manager you will manage the day to day running leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.

Location: The successful post holder will be based at Unit B, 4 Culver Walk, Colchester, United Kingdom, CO1 1XG

Working Pattern: 35 hours per week. Please note the role will include moving high volumes of stock on a daily basis.

Some but not all key responsibilities are:

• Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
• Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
• Implement promotions in the Store as directed by Head Office or your Area Business Manager.
• Maintain a high standard of presentation, both in the windows and the interior of the Store.
• Ensure there is adequate stock available on the shop floor, at all times, on all key lines.
• Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
• Create an organised and pleasant working environment for staff and volunteers.
• Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.
• Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
• Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.

Ideal Candidates Must Haves:

• Demonstrate experience of working in a fashion industry.
• Experience of managing a team in a customer service environment.
• Flexible approach to working hours and days including working Saturdays, Sundays and Bank Holidays as appropriate and when required.
• Ability to liaise and respond to a variety of people from varying backgrounds.
• Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
• Evidence of experience of working to budgets and targets.
• Evidence of recruiting, training and developing a team.
• Proven experience of meeting targets and KPI's.
• Experience of working with IT systems, admin and figures.

If you require a reasonable adjustment as part of the recruitment process, please let us know and we will discuss appropriate arrangements with you. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.