At a Glance
- Tasks: Support the store manager, maximise sales, and lead a team in a busy retail environment.
- Company: Join Barnardo's, one of the UK's largest charity retailers making a difference for vulnerable children.
- Benefits: Enjoy flexible hours, 26 days leave, pension contributions, and discounts at various retailers.
- Other info: Fantastic opportunities for progression and personal development await you!
- Why this job: Make a positive impact while developing your skills in a supportive and inspiring environment.
- Qualifications: Great communication skills and a willingness to learn leadership in retail.
The predicted salary is between 13.45 - 13.45 £ per hour.
Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the freedom to nurture ideas and flair within a framework of support to develop you. At Barnardo's, we believe in children; the funds raised in store support the most vulnerable children and young people in the UK, and now's your chance to play your part in this vital work.
As well as maximising sales and profit in store, you'll also ensure the very highest standards of presentation and customer services - your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in. As a Store Associate, you will support the manager with all aspects of running a busy store and step up to supervise in their absence, covering days off or holiday leave. It’s the best of both worlds as you will have responsibilities but also the chance to develop and learn with an experienced store manager by your side.
You’ll need to be well organised with great communication skills and ready to learn how to lead your team of colleagues in store to maximise sales and profit and meet your store’s targets. In return, you will work for one of the UK's largest charity retailers with benefits, including a full training and development package, promotion prospects, pension, and benefits. Generating the money we need to make children's lives better is a truly fulfilling role, so if you'd like to use your talent to make a positive difference, then we would love to hear from you!
Responsibilities:- Support the store manager with all aspects of running a busy store.
- Step up to supervise in the manager’s absence, covering days off or holiday leave.
- Help maximise sales and profit and meet store targets.
- Maintain high standards of presentation and customer service.
- Lead and develop a team of colleagues in store.
- Well organised with excellent communication skills.
- Willing to learn leadership and team management.
- Ability to work collaboratively within a team and across store operations.
- Experience in retail or charity retail environments is a plus.
- Flexible working arrangements where possible.
- 26 days annual leave plus bank holidays, increasing after 5 years’ service.
- Option to buy up to 5 additional days via HolidayPlus.
- Family leave options including Maternity, Paternity and Adoption pay.
- Service-related sick pay from day 1.
- Group Personal Pension with matched contributions; salary sacrifice option available.
- Death in service cover of 4x annual earnings.
- Cycle2work scheme and interest-free season ticket loans.
- Discounts and cashback via Benefit Portal at various retailers.
- Health cash plan, employee assistance program, and access to Barnardo’s Corporate University.
Store Associate in Newcastle upon Tyne employer: BARNARDOS
At Barnardo's, we are dedicated to making a positive impact on the lives of vulnerable children and young people across the UK. As a Store Associate in our Jesmond branch, you will enjoy a supportive work culture that encourages personal growth and development, with flexible working arrangements and a comprehensive benefits package including generous annual leave and pension contributions. Join us in creating a fulfilling work environment where your contributions truly matter and help us make a difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Store Associate in Newcastle upon Tyne
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including BARNARDOS, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Store Associate in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like BARNARDOS that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at BARNARDOS will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about BARNARDOS and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at BARNARDOS
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at BARNARDOS, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at BARNARDOS!
