At a Glance
- Tasks: Deliver excellent customer service and support store operations while helping vulnerable children.
- Company: Join Barnardo's, a charity dedicated to supporting children and young people in the UK.
- Benefits: Enjoy flexible working, 26 days leave, discounts, and a supportive work environment.
- Other info: Great opportunities for progression and personal development await you!
- Why this job: Make a real difference while developing your skills in a friendly team.
- Qualifications: Experience in customer service and cash handling is essential.
The predicted salary is between 10 - 12 £ per hour.
Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the freedom to nurture ideas and flair within a framework of support to develop you.
We have an exciting opportunity for a Store Associate to join our friendly team at Barnardo's Coleraine Kid's Branch. This will be a fantastic opportunity for someone who is passionate, motivated, and keen to help raise funds to support the most vulnerable children and young people in the UK.
As a Store Associate, you will support the Store Manager, other Store Associates, and volunteers to help run a busy store. You will have the opportunity to develop and learn within the store.
Store Location: Coleraine Kid's Branch, Unit 12, Old Court Market, Castlerock Road, Coleraine, BT51 3GZ.
Permanent: 7 hours
Some of the Key Responsibilities:
- Excellent customer service
- Visual merchandising
- Helping to run the store when the Manager is absent
- Organising, pricing and steaming stock before going on the shop floor
- Ensuring stock is generated over the door by members of the public and ensuring donors sign up for gift aid
- Implement any promotion in the store as directed by Head Office or your Area Business Manager or your Store Manager
- Achieve and maintain high standards of housekeeping, organisation and cleanliness throughout the Store, including the sales floor and stockroom areas
- Actively encourage the public to donate saleable stock
- Rotate stock on a daily basis so that no garment remains on the shop floor for any longer than the agreed time limits
Essential:
- Experience of working in a customer service environment
- Experience of cash handling
- Experience of supervising staff/volunteers
- Experience of working on own initiative
- Experience of working in a fashion environment
- Previous work with basic IT, admin and figures
As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic Access NI check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters, and generate funds from the sale of these donated items.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
About Barnardo's: At Barnardo's we believe in children no matter who they are, what they have done or what they have been through. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer.
Benefits:
- 26 days annual leave plus bank holidays, increasing after 5 years service
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
- A host of family friendly leave options including company Maternity, Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Corporate University
Store Associate in Londonderry employer: BARNARDOS
Barnardo's is an exceptional employer that fosters a supportive and inclusive work culture, offering flexible working arrangements and a wealth of benefits including 26 days of annual leave, family-friendly policies, and opportunities for personal and professional growth. As a Store Associate at our Coleraine Kid's Branch, you will not only contribute to a meaningful cause by helping vulnerable children and young people but also thrive in a dynamic environment where your ideas and flair are encouraged within a framework of support.
StudySmarter Expert Advice🤫
We think this is how you could land Store Associate in Londonderry
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including BARNARDOS, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Store Associate in Londonderry
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like BARNARDOS that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at BARNARDOS will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about BARNARDOS and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at BARNARDOS
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at BARNARDOS, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at BARNARDOS!
