Receptionist/ Administrator in London

Rugby District Children & Family Centres are a friendly welcoming service who work together with our partner agencies to support families and young people to achieve the best possible outcomes and improve their life chances. The service is tailored to local need with specific provision based on in-depth understanding of the local communities it serves.

The Children and Family Centre service includes the following core elements:

• Coordination and administration of the designated Children & Family Centres, associated outreach provision and volunteer co-ordination;
• Provision of a range of stay, play and learn opportunities;
• Service, locality and community development.

We are seeking to recruit an enthusiastic Administrator who will support our team at our Children and Family Centres which are based in Rugby District across our three Children and Family Centres: Claremont, Boughton Leigh and Long Lawford. You will be required to work across all three centres.

The post we are seeking to fill is for an Administrator working 30 hours per week, over 4 days, on a Monday, Tuesday, Thursday and Friday. Start time 8.30am; finish time 4.30pm. The salary band is £24,651 - £25,401 with candidates starting at the bottom of the scale (FTE for 36.25 hours per week), the pro rata equivalent for 30 hours per week is £20,400.

If you have any questions about the role please contact: Sara Rattenbury (Mon-Weds only) or email.

Roles and responsibilities specific to this post:

• The role of the Administrator will be to provide a friendly welcome to families and colleagues coming into the centre in person and on the phone.
• You would use local knowledge of the community and early help provision to signpost families to relevant support.
• As a member of a wider admin team across the district you would work together with the team to share ideas and solutions and offer a consistent approach.
• You would offer this support through a variety of means including: virtual platforms, by phone, and in person.
• Recording all of our centre activity is of prime importance to collating our reports to our commissioners.
• Another key role of the administrator is to ensure all our service users are registered and that their details and the details of the activities they are attending are input into our data recording systems.
• We are therefore looking for someone who is a people person with good attention to detail and who is familiar with a range of software and digital systems.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework:

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.

Benefits Workplace Offer:

Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements. Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata.

• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme.
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options.
• Service related sick pay from day 1.
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's.
• Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution.
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension.
• Cycle2work scheme.
• Interest free season ticket loans.
• Discounts and cashback from high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal.
• 20% discount at Barnardo's stores.
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
• Free access to round the clock employee assistance program for advice and support.
• Access to Barnardo's Learning and Development offer.

About Barnardo's:

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.