At a Glance
- Tasks: Lead a team to deliver exceptional customer service and maximise store sales.
- Company: Join Barnardo's, one of the UK's largest charity retailers making a difference.
- Benefits: Enjoy flexible working, generous leave, pension contributions, and discounts at major retailers.
- Other info: We value diversity and encourage applications from all backgrounds.
- Why this job: Make a positive impact on vulnerable children while developing your leadership skills.
- Qualifications: Experience in people management and strong communication skills required.
The predicted salary is between 25000 - 30000 £ per year.
Can you deliver great customer service? At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.
You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.
In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits. Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!
As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check. We recommend that you apply for this role as soon as possible.
At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. You will be asked questions relating to them as part of the recruitment process for this role.
Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.
Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- 26 days annual leave plus bank holidays, increasing after 5 years service
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
T&C's apply based on contract.
Locations
Retail Stores Manager in Lincolnshire, Newark employer: BARNARDOS
Contact Detail:
BARNARDOS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Stores Manager in Lincolnshire, Newark
✨Tip Number 1
Get to know Barnardo's mission and values inside out. When you walk into that interview, show us how your passion for helping vulnerable children aligns with what we do. It’s all about making that connection!
✨Tip Number 2
Prepare some solid examples of your leadership skills. We want to hear about times you've motivated a team or turned around a challenging situation in retail. Bring those stories to life!
✨Tip Number 3
Don’t just focus on the numbers; talk about customer service too! Share how you’ve created a welcoming environment for customers and built loyalty. We love hearing about creative ways you’ve enhanced the shopping experience.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at Barnardo's!
We think you need these skills to ace Retail Stores Manager in Lincolnshire, Newark
Some tips for your application 🫡
Show Your Passion for the Cause: When writing your application, let your passion for helping children shine through. We want to see how much you care about making a difference and how that aligns with our mission at Barnardo's.
Highlight Your People Skills: As a Retail Stores Manager, you'll be leading a team, so make sure to showcase your experience in people management. Share examples of how you've motivated and supported your colleagues in previous roles.
Be Organised and Clear: We love a well-structured application! Keep your writing clear and organised, making it easy for us to see your qualifications and experiences. Use bullet points if it helps to break down your skills and achievements.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fulfilling role. We can’t wait to hear from you!
How to prepare for a job interview at BARNARDOS
✨Know Your Stuff
Before the interview, make sure you understand Barnardo's mission and values. Familiarise yourself with their work in supporting vulnerable children and young people. This will help you connect your experience to their goals and show that you're genuinely interested in making a difference.
✨Showcase Your Leadership Skills
As a Retail Stores Manager, you'll need to demonstrate your people management skills. Prepare examples of how you've successfully led a team, maximised sales, and created a positive work environment. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Customer Service is Key
Be ready to discuss your approach to delivering exceptional customer service. Think of specific instances where you've gone above and beyond for customers or resolved issues effectively. Highlight how this aligns with Barnardo's commitment to providing the best experience for both customers and colleagues.
✨Embrace Diversity and Inclusion
Barnardo's values equality, diversity, and inclusion, so be prepared to talk about how you promote these principles in the workplace. Share any experiences you have in creating an inclusive environment and how you would ensure that your store reflects the diverse community it serves.