At a Glance
- Tasks: Lead a team to deliver exceptional customer service and maximise store sales.
- Company: Join Barnardo's, one of the UK's largest charity retailers making a difference.
- Benefits: Enjoy flexible working, generous leave, pension contributions, and discounts at major retailers.
- Other info: We value diversity and encourage applications from all backgrounds.
- Why this job: Make a positive impact on vulnerable children while developing your leadership skills.
- Qualifications: Experience in people management and strong communication skills required.
The predicted salary is between 25000 - 30000 € per year.
Can you deliver great customer service? At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.
You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.
In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits. Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!
As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check. We recommend that you apply for this role as soon as possible.
At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. You will be asked questions relating to them as part of the recruitment process for this role.
Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.
Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- 26 days annual leave plus bank holidays, increasing after 5 years service
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
T&C's apply based on contract.
Locations
Retail Shops Manager in Lincolnshire, Newark employer: BARNARDOS
At Barnardo's, we pride ourselves on being one of the UK's largest charity retailers, offering a fulfilling work environment where your efforts directly contribute to improving the lives of vulnerable children and young people. Our commitment to employee development is reflected in our comprehensive training packages, promotion prospects, and a supportive culture that values diversity and inclusion. With generous benefits such as flexible working arrangements, extensive annual leave, and a strong focus on work-life balance, Barnardo's is an excellent employer for those looking to make a meaningful impact while enjoying a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Shops Manager in Lincolnshire, Newark
✨Tip Number 1
Get to know Barnardo's mission and values inside out. When you walk into that interview, show us how your passion for helping vulnerable children aligns with what we do. It’s all about making that connection!
✨Tip Number 2
Prepare some solid examples of your past experiences in retail management. We want to hear about how you've maximised sales and created a fantastic customer experience. Bring those stories to life!
✨Tip Number 3
Don’t forget to showcase your leadership skills! Talk about how you’ve motivated teams and fostered a positive work environment. We’re looking for someone who can inspire others to achieve their best.
✨Tip Number 4
Finally, be yourself! We value authenticity and want to see the real you. If you’re passionate about making a difference, let that shine through. And remember, apply through our website for the best chance!
We think you need these skills to ace Retail Shops Manager in Lincolnshire, Newark
Some tips for your application 🫡
Show Your Passion for the Cause:When writing your application, let your passion for helping children shine through. We want to see how much you care about making a difference and how that aligns with our mission at Barnardo's.
Highlight Your People Skills:As a Retail Shops Manager, you'll be leading a team, so make sure to showcase your experience in managing people. Share examples of how you've motivated teams and created a positive work environment – we love to see that!
Be Organised and Clear:Your application should reflect your organisational skills. Keep it clear and concise, and make sure to structure your information logically. This will show us that you can communicate effectively, which is key for this role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at BARNARDOS
✨Know Your Stuff
Before the interview, make sure you understand Barnardo's mission and values. Familiarise yourself with their work in supporting vulnerable children and young people. This will help you connect your experience to their goals and show that you're genuinely interested in making a difference.
✨Showcase Your Leadership Skills
As a Retail Shops Manager, you'll need to demonstrate your people management skills. Prepare examples of how you've successfully led a team, maximised sales, or improved customer service in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Service
Customer service is key in this role. Be ready to discuss how you've created a positive shopping experience for customers in the past. Think about specific strategies you've implemented to enhance customer loyalty and satisfaction, and be prepared to share those stories.
✨Be Yourself and Embrace Diversity
Barnardo's values diversity and inclusion, so don't hesitate to bring your authentic self to the interview. Share your unique perspective and experiences, especially if they relate to working with diverse teams or communities. This will show that you align with their commitment to equality and inclusion.
