Team Manager - Supported Accommodation in Jarrow

These services are based in Lancaster and provide short-term accommodation-based housing and support to young people aged 16-25 who are vulnerable and unable to live independently in the community. The service operates two sites: 2a High Street provides 7 units of accommodation and is staffed 24/7. Mariners View comprises 11 one-bedroom flats and staff provide visiting support.

Responsibilities

• Have oversight of, and support all staff to follow, individual support plans for each young person so their needs are met, developing positive and professional working relationships with the young people.
• Have an open and flexible approach to working with young people and a commitment to understanding how to positively manage behaviours that can challenge.
• Support the vision of the service and have the passion and drive to see it succeed.
• Be a champion of and advocate for the voice of the young people, building child-centred and trauma-informed practice into the heart of everything we do.
• Model good care practice to the wider team.
• Provide robust management and leadership to a staff team.
• Actively deliver timely supervision, monitoring the quality of work, both hands-on and record-keeping, to ensure staff are working to high levels of performance and within the best interests of the young people.
• Liaise and work alongside our commissioners.
• Oversee both electronic and paper-based records ensuring they are complete, up to date, reviewed and accurate.
• Mentor and coach the whole staff team in a fair and non-biased manner, and provide support to the Children’s Services Manager.
• Balance and produce an efficient and effective working rota to ensure optimum service delivery.
• Be an ambassador for Barnardo’s, attending meetings with professionalism and understanding, and keeping the service manager appraised of significant information.
• Use ICT to maintain accurate records in key performance management data, keeping chronologies and working within timescales.
• Participate in the on-call rota covering the locality alongside other services’ management teams.

Background

Barnardo’s provides supported accommodation to young people aged 16-25 across a number of sites in Lancashire. The service aims to provide young people with the skills, knowledge and confidence needed for independent living. The young people who live in our accommodation are from a range of backgrounds and are often either in the process of Leaving Care or have experienced homelessness. Some of the services are staffed 24 hours per day by a dedicated team. Young people can live within our accommodation for up to 2 years so that they can move on successfully to their own accommodation in a planned and coordinated way. We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo’s values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

Pay & Benefits

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo’s and in time will offer clear routes of progression for colleagues in both their career and their pay. Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.

Barnardo’s requires colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo’s services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland). Barnardo’s believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.

Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum after 3 years Barnardo’s service, 29 days per annum after 5 years, and 30 days per annum after 7 years. Those working less than full time are entitled to the same level of holiday pro-rata. The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme. A host of family-friendly leave options including company maternity, paternity and adoption pay; together with all other family additional leave options. Service-related sick pay from day 1. Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo’s. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution. Death in service cover of 4× annual earnings for all staff contributing to our Group Personal Pension. Cycle2work scheme. Discounts and cashback from high-street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal. 20% discount at Barnardo’s stores. Opportunity to purchase a health-cash plan to claim towards dental, glasses, therapy etc. Free access to a round-the-clock employee assistance programme for advice and support. Access to Barnardo’s Learning and Development offer, discounts at hundreds of retailers. Employee suggestion scheme, company pension, employee assistance programme.