Barnardo's in Ilford is seeking an experienced Supporter Care Manager to lead our supporter care team and shape its future. You will deliver excellent service to supporters, oversee complaints and feedback, and use insights to drive continuous improvement across the charity.
You will build strong relationships with internal teams and external partners, develop high-performing staff, and apply data, KPIs and regulatory knowledge to enhance supporter experience while ensuring responsible use of
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Supporter Care Lead - AI-Driven Service & Team Growth in Ilford employer: BARNARDOS
Barnardo's is an exceptional employer, offering a collaborative work culture that prioritises flexibility and employee well-being. As a Strategic Finance Partner in Greater London, you will have the opportunity to make a meaningful impact on children's services while benefiting from professional growth and development within a supportive environment dedicated to improving the lives of young people.