Family Support Worker
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Family Support Worker

Usk Full-Time 30000 - 42000 £ / year (est.) No home office possible
Apply now
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At a Glance

  • Tasks: Support vulnerable children and families, providing direct interventions and assessments.
  • Company: Join Barnardo's, a leading charity transforming the lives of the UK's most vulnerable children.
  • Benefits: Enjoy flexible working, 26+ days annual leave, and discounts at major retailers.
  • Why this job: Make a real impact in children's lives while working in a supportive and inclusive environment.
  • Qualifications: Experience in social work, education, or volunteering with children is preferred.
  • Other info: This full-time role is funded until March 2026; apply early as positions may close quickly.

The predicted salary is between 30000 - 42000 £ per year.

At Barnardo's, our purpose is to transform the lives of the UK's most vulnerable children and our vision is to realise Thomas Barnardo's dream of a world where no child is turned away from the help that they need.

We are recruiting a Family Support Worker to join Monmouthshire Families Together. Monmouthshire Families Together is a service created in partnership between Barnardo's and Monmouthshire County Council. Families Together are dedicated to working with families where they have a child living with them who is subject to a Care Order where the case is held by the Monmouthshire Local Authority Social Work teams. All of our referrals are provided by the child or young person's case-holding Social Worker.

The team has experience of working with children and their families within Child Protection, with children who are Looked After, court proceedings, education and fostering and are experienced in delivering interventions in childhood trauma, domestic abuse, attachments and many parenting interventions. Families Together also have their own Therapy Team who are able to provide advice and support to you. This support may simply need to be a conversation or it may be felt that you would benefit from some face to face therapeutic intervention.

We work with families that have a child in their care under the auspices of a Care Order – whether that be children placed with parents under Care Planning, Placement and Case Review (Wales) Regulations, or kinship foster carers. We provide direct work interventions to progress care plans to discharge of Care Orders and/or applications for Special Guardianship Orders (SGOs). We provide quality assessments to consider whether discharge of care orders and/or if a Special Guardianship Order (SGO) is a viable option in order to best meet the needs of the child. We also provide an Active Offer of Support to all known SGO carers in the Monmouthshire area till a child is 18.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification and Job Description. This should be done with an understanding of the context of the service described. Please include as much relevant detail in your application to demonstrate how you fulfil the requirements of our job role, as outlined above and in the Job Description/Personal Specification. Experience can be from previous employment, education, training, volunteering etc.

This permanent full-time post is dependent on continued funding being made available through our partnership with Monmouthshire County Council - funding is currently confirmed until 31st March 2026.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these. Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.

Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata. The ability to buy up to another 5 days annual leave via our HolidayPlus scheme. A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options. Service related sick pay from day 1. Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution. Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension. Cycle2work scheme. Interest free season ticket loans. Discounts and cashback from high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal. 20% discount at Barnardo's stores. Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc. Free access to round the clock employee assistance program for advice and support. Access to Barnardo's Learning and Development offer.

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Family Support Worker employer: Barnardos

Barnardo's is an exceptional employer, dedicated to transforming the lives of vulnerable children while fostering a supportive and inclusive work environment in Monmouthshire. With a strong emphasis on employee growth, we offer flexible working arrangements, generous annual leave, and a comprehensive benefits package that includes professional development opportunities and a commitment to work-life balance. Join us in making a meaningful impact while enjoying a culture that values diversity and empowers you to thrive.
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Contact Detail:

Barnardos Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Family Support Worker

✨Tip Number 1

Familiarise yourself with the specific challenges faced by families under Care Orders. Understanding the nuances of child protection and the legal framework will help you demonstrate your knowledge during interviews.

✨Tip Number 2

Network with professionals in the field, such as social workers and therapists. Building connections can provide insights into the role and may even lead to referrals or recommendations.

✨Tip Number 3

Prepare to discuss real-life scenarios where you've successfully supported families or children in distress. Having concrete examples ready will showcase your practical experience and problem-solving skills.

✨Tip Number 4

Research Barnardo's values and mission thoroughly. Aligning your personal values with theirs during discussions can significantly enhance your appeal as a candidate who fits well within their culture.

We think you need these skills to ace Family Support Worker

Empathy and Compassion
Communication Skills
Child Development Knowledge
Understanding of Child Protection Policies
Experience in Family Support Services
Assessment and Evaluation Skills
Intervention Planning
Ability to Work with Vulnerable Populations
Collaboration and Teamwork
Problem-Solving Skills
Knowledge of Local Authority Procedures
Therapeutic Techniques
Flexibility and Adaptability
Report Writing Skills
Conflict Resolution Skills

Some tips for your application 🫡

Understand the Job Description: Carefully read the job description and person specification for the Family Support Worker role. Highlight key responsibilities and required skills, ensuring you understand how your experience aligns with these.

Tailor Your CV: Customise your CV to reflect the specific skills and experiences that are relevant to the Family Support Worker position. Use keywords from the job description to demonstrate your suitability for the role.

Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your passion for supporting vulnerable children and families. Include specific examples of your past experiences that relate to the job requirements, showcasing your understanding of the challenges faced by families in care.

Provide Relevant Examples: In your application, include detailed examples from your previous employment, education, or volunteering that demonstrate your ability to work with children and families in challenging situations. This will help illustrate your qualifications and commitment to the role.

How to prepare for a job interview at Barnardos

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Family Support Worker. Familiarise yourself with the specific challenges faced by families under Care Orders, as well as the interventions mentioned in the job description.

✨Showcase Relevant Experience

Prepare to discuss your previous experience that relates directly to the role. Whether it's from employment, education, or volunteering, highlight how your background equips you to support vulnerable children and families effectively.

✨Demonstrate Empathy and Understanding

In this line of work, empathy is crucial. Be ready to share examples of how you've shown compassion and understanding in challenging situations. This will help convey your suitability for working with vulnerable children and their families.

✨Ask Insightful Questions

Prepare thoughtful questions about the team dynamics, support systems, and the specific challenges the Families Together service faces. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Family Support Worker
Barnardos
Apply now
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