Family Support Assistant (FSA)

Barnardo's Service: Stronger Together

Initial Location of Post: This post involves working across several locations within London Borough of Brent. You will be based at one of Family Wellbeing Centre but expected to work across thelocality.

History of Service:

At Barnardo's, we believe in children. Our purpose is to transform the lives of the UK\'s most vulnerable children and our vision is to realise Thomas Barnardo's dream of a world where no child is turned away from the help that they need.

Objectives of Service:

Family Well-Being Centres aim to provide high quality multi-agency services that are flexible and support the needs of young children and their families. Services are available to all children 0-19 years old, along with their parents/carers who live in the local community. The centres wider goals are to have a positive and lasting impact on each and every family that attends and help to improve their outcomes in life.

We are seeking a passionate and motivated Family Support Assistant to work within the Family Well-Being Team, engaging with young children and their families on a one-to-one or group basis, using a variety of interventions both in the home and at the centres, to identify needs and to achieve positive outcomes. The work will include supporting the family support workers who work with the more complex cases/situations presenting within the service.

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• Service related sick pay from day 1
• Cycle2work scheme
• Interest free season ticket loans
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

• Reference number:23770
• Job Title:Family Support Assistant (FSA)
• Location:Brent
• Locality:London Borough of Brent
• Contract type:Permanent
• Hours:37
• Salary:£29,720
• Closing Date:18 October 2026
• Interview Date:To be confirmed

Additional Info

• Information Sheet for Applicants Applying for Positions Working with Children and Vulnerable Adults (updated July 2021).pdf (107.00 KB)
• Barnardo's Workplace Offer Visual Summary.pdf (27.58 KB)
• Recruitment of Ex-Offenders Policy Dec 2024.pdf (164.07 KB)
• Project Worker 2 - Job Description and Person Specification.pdf (262.63 KB)
• FSA additional information.pdf (1.06 MB)