At a Glance
- Tasks: Lead a passionate team to manage daily store operations and maximise sales.
- Company: Join Barnardo's, a charity dedicated to supporting children and families across the UK.
- Benefits: Competitive salary, hot spot allowance, and a fulfilling role in community service.
- Other info: Flexible working hours and opportunities for personal growth in a diverse team.
- Why this job: Make a real difference while developing your leadership skills in a vibrant environment.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 25480 - 25480 £ per year.
We have an exciting opportunity for a passionate Store Manager to join our Derry/Londonderry Greenhaw Road Branch at Barnardo's on a full-time basis.
As a Store Manager you will manage the day to day running of our Greenhaw Road Community Store, leading a team of colleagues to maximise store sales and profits.
By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.
Location: The successful post holder will be based at Unit 5, Greenhaw Road, Derry/Londonderry, BT48 7RZ.
Working Pattern: 35 hours per week.
Please note the role will include moving high volumes of stock on a daily basis.
Some but not all key responsibilities include
- Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
- Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
- Implement promotions in the Store as directed by Head Office or your Area Business Manager.
- Maintain a high standard of presentation, both in the windows and the interior of the Store.
- Ensure there is adequate stock available on the shop floor, at all times, on all key lines.
- Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
- Create an organised and pleasant working environment for staff and volunteers.
- Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.
- Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
- Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.
Ideal Candidates Must Haves
- Demonstratable experience of working in a fashion industry.
- Experience of managing a team in a customer service environment.
- Evidence of recruiting, training and developing a team.
- Ability to liaise and respond to a variety of people from varying backgrounds.
- Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
- Evidence of experience of working to budgets and targets.
- Proven experience of meeting targets and KPI's.
- Evidence of working with Health & Safety requirements and company policies and procedures
- Experience of working with IT systems, admin and figures.
- Flexible approach to working hours and days including working Saturdays, Sundays and Bank Holidays as appropriate and when required.
Also assisting in area team, including cover at other Stores, if necessary.
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
- As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
- Interview
Date: Where an interview date has been given in the advert, this will be the only date available, please check this before proceeding with your application.
If you require a reasonable adjustment as part of the recruitment process, please let us know and we will discuss appropriate arrangements with you.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.
We recommend that you apply for this role as soon as possible.
About Barnardo's
At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through.
Please read about our basis and values following the link below.
You will be asked questions relating to them as part of the recruitment process for this role.
Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers.
Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer.
EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion.
We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.
- Our basis and values
- #J-18808-Ljbffr
Locations
Store Manager (23689) in Derry, Londonderry employer: BARNARDOS
Barnardo's is an exceptional employer, offering a collaborative work culture that prioritises flexibility and employee well-being. As a Strategic Finance Partner in Greater London, you will have the opportunity to make a meaningful impact on children's services while benefiting from professional growth and development within a supportive environment dedicated to improving the lives of young people.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager (23689) in Derry, Londonderry
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like BARNARDOS, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like BARNARDOS!
We think you need these skills to ace Store Manager (23689) in Derry, Londonderry
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at BARNARDOS, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at BARNARDOS and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show BARNARDOS that you’re ready to jump in and contribute right away!
How to prepare for a job interview at BARNARDOS
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
