At a Glance
- Tasks: Deliver excellent customer service and support store operations while helping vulnerable children.
- Company: Join Barnardo's, a charity dedicated to supporting children in need.
- Benefits: Enjoy flexible working, 26 days leave, and discounts at major retailers.
- Other info: Great opportunities for progression and a chance to work with a friendly team.
- Why this job: Make a real difference while developing your skills in a supportive environment.
- Qualifications: Experience in customer service and cash handling is essential.
The predicted salary is between 20000 - 25000 £ per year.
Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the freedom to nurture ideas and flair within a framework of support to develop you.
We have an exciting opportunity for a Store Associate to join our friendly team at Barnardo's Coleraine Kid's Branch. This will be a fantastic opportunity for someone who is passionate, motivated, and keen to help raise funds to support the most vulnerable children and young people in the UK.
As a Store Associate you will support the Store Manager, other Store Associates, and volunteers to help run a busy store. You will have the opportunity to develop and learn within the store.
Store Location: Coleraine Kid's Branch, Unit 12, Old Court Market, Castlerock Road, Coleraine, BT51 3GZ.
Permanent: 7 hours
Some of the Key Responsibilities:
- Excellent customer service
- Visual merchandising
- Helping to run the store when the Manager is absent.
- Organising, pricing and steaming stock before going on the shop floor.
- Ensuring stock is generated over the door by members of the public and ensuring donors sign up for gift aid.
- Implement any promotion in the store as directed by Head Office or your Area Business Manager or your Store Manager.
- Achieve and maintain high standards of housekeeping, organisation and cleanliness throughout the Store, including the sales floor and stockroom areas.
- Actively encourage the public to donate saleable stock.
- Rotate stock on a daily basis so that no garment remains on the shop floor for any longer than the agreed time limits.
Essential:
- Experience of working in a customer service environment
- Experience of cash handling
- Experience of supervising staff/volunteers
- Experience of working on own initiative
- Experience of working in a fashion environment
- Previous work with basic IT, admin and figures
As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic Access NI check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters, and generate funds from the sale of these donated items.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
About Barnardo's: At Barnardo's we believe in children no matter who they are, what they have done or what they have been through. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer.
We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.
Benefits:
- 26 days annual leave plus bank holidays, increasing after 5 years service
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
- A host of family friendly leave options including company Maternity, Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Corporate University
*T&C's apply based on contract
Store Associate in Coleraine employer: BARNARDOS
Barnardo's is an exceptional employer that fosters a supportive and inclusive work culture, offering flexible working arrangements and a commitment to employee development. As a Store Associate at our Coleraine Kid's Branch, you will not only contribute to a meaningful cause by helping vulnerable children and young people but also enjoy benefits such as generous annual leave, a matched pension scheme, and access to a range of discounts and support services. Join us in making a difference while growing your career in a vibrant team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Store Associate in Coleraine
✨Tip Number 1
Get to know the store! Before your interview, pop into the Barnardo's Coleraine Kid's Branch and chat with the team. This shows your enthusiasm and gives you a feel for the vibe, which can help you stand out.
✨Tip Number 2
Show off your customer service skills! During the interview, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you’re ready to inspire and be inspired.
✨Tip Number 3
Be prepared to discuss your experience with cash handling and supervising staff or volunteers. Highlight any relevant situations where you took the lead or managed a busy environment, as this is key for the Store Associate role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Barnardo's team and making a difference.
We think you need these skills to ace Store Associate in Coleraine
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for helping vulnerable children shine through. We want to see how motivated you are to make a difference in the community!
Tailor Your Experience:Make sure to highlight your customer service experience and any relevant skills that match the job description. We love seeing how your background fits with what we do at Barnardo's.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Store Associate role.
Apply Early!:With the high volume of applications we receive, it’s best to get your application in as soon as possible. Head over to our website and submit your application today!
How to prepare for a job interview at BARNARDOS
✨Know Your Stuff
Before the interview, make sure you understand Barnardo's mission and values. Familiarise yourself with their work supporting vulnerable children and young people. This will help you connect your passion for customer service with their goals during the interview.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you delivered excellent customer service. Think about times when you went above and beyond to help a customer or resolved a difficult situation. This will demonstrate your ability to inspire and be inspired in a retail environment.
✨Dress the Part
As you're applying for a Store Associate position, it's important to present yourself well. Dress smartly and appropriately for the interview, reflecting the fashion aspect of the role. This shows that you understand the importance of visual merchandising and professionalism in a retail setting.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. Inquire about opportunities for progression and development within the store, or how they encourage creativity among their staff. This shows your enthusiasm for the role and your desire to grow with the company.
