At a Glance
- Tasks: Join our team to provide excellent customer service and support store operations.
- Company: Barnardo's, a charity dedicated to helping children and families.
- Benefits: Permanent role with opportunities for personal development and community impact.
- Other info: Inclusive workplace encouraging applications from diverse backgrounds.
- Why this job: Make a difference in your community while gaining valuable retail experience.
- Qualifications: Customer service experience and ability to work independently.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for a Store Associate to join our friendly team at Barnardo's Coleraine Kid's Branch. The store is located at Unit 12, Old Court Market, Castlerock Road, Coleraine, BT51 3GZ. This permanent 7‑hour role supports the Store Manager, other Store Associates, and volunteers in running a busy charity store, while providing opportunities to develop within the store.
Key Responsibilities
- Excellent customer service
- Visual merchandising
- Helping to run the store when the Manager is absent
- Organising, pricing and steaming stock before going on the shop floor
- Ensuring stock is generated over the door by members of the public and ensuring donors sign up for gift aid
- Implement any promotion in the store as directed by Head Office or your Area Business Manager or your Store Manager
- Achieve and maintain high standards of housekeeping, organisation and cleanliness throughout the Store, including the sales floor and stockroom areas
- Actively encourage the public to donate saleable stock
- Rotate stock on a daily basis so that no garment remains on the shop floor for any longer than the agreed time limits
Essential Qualifications
- Experience of working in a customer service environment
- Experience of cash handling
- Experience of supervising staff/volunteers
- Experience of working on own initiative
- Experience of working in a fashion environment
- Previous work with basic IT, admin and figures
As part of Barnardo's safeguarding commitment, a Basic Access NI check is required for successful candidates. We have a commitment to Equality, Diversity and Inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, LGBT+ and disabled candidates.
Store Associate (23130) in Coleraine employer: BARNARDOS
Barnardo's Coleraine Kid's Branch offers a supportive and inclusive work environment where employees can thrive while making a meaningful impact in the community. As a Store Associate, you will enjoy opportunities for personal growth, a friendly team atmosphere, and the chance to develop your skills in customer service and retail management. Located in the heart of Coleraine, this role not only allows you to contribute to a charitable cause but also fosters a culture of equality and diversity, making it an excellent place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Store Associate (23130) in Coleraine
✨Tip Number 1
Get to know the store! Before your interview, pop into Barnardo's Coleraine and chat with the team. This shows your genuine interest and helps you understand their vibe.
✨Tip Number 2
Show off your customer service skills! During the interview, share specific examples of how you've gone above and beyond for customers in the past. We love hearing about real experiences!
✨Tip Number 3
Be ready to discuss teamwork! Since you'll be working closely with the Store Manager and volunteers, highlight times when you've successfully collaborated with others to achieve a goal.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and keen to join our team at Barnardo's.
We think you need these skills to ace Store Associate (23130) in Coleraine
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making your application stand out.
Tailor Your Experience:Make sure to highlight your relevant experience in customer service and any previous roles that involved supervising staff or volunteers. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforwardness, especially when it comes to your skills and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at BARNARDOS
✨Know the Store Inside Out
Before your interview, take some time to research Barnardo's and their mission. Familiarise yourself with their values and the specific role of a Store Associate. This will help you demonstrate your genuine interest in the position and how you can contribute to the team.
✨Showcase Your Customer Service Skills
Since excellent customer service is key for this role, prepare examples from your past experiences where you've gone above and beyond for customers. Think about situations where you resolved issues or created a positive shopping experience, as these stories will resonate well during the interview.
✨Dress the Part
As you're applying for a position in a fashion environment, make sure to dress appropriately for the interview. Choose an outfit that reflects the store's style while remaining professional. This shows that you understand the importance of visual merchandising and can represent the brand well.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with questions for your interviewer. Ask about the team dynamics, opportunities for development within the store, or how they measure success in the role. This not only shows your enthusiasm but also helps you gauge if the store is the right fit for you.
