Children\'s Services Manager

This post will report to the ADCS South London locality. You will be based in our Crystal Palace office from where you will be responsible for the management of a multi-disciplinary team and service provision for Supported Accommodation across different Local Authorities. You will work closely with fellow South London locality CSMs and Team Managers, to ensure all services operate safely and have a demonstrable positive impact for Children and Young People.

Barnardo\’s South London locality is a hub of different support services for Children and Young People who are in or leaving the care of Local Authority Children\’s Services. The post-holder of this CSM post will be responsible for the management of our Supported Accommodation Services and may be required to provide CSM support to our other services within the locality.

Barnardo\’s Supported Accommodation service currently includes our Kickstart Futures work in Sutton and Croydon. However, this is a growth area for the themed area and new work is expected to come on stream.

The Sutton Kickstart Futures Service provides floating support to Care Leavers, including Unaccompanied Asylum Seeking Children and survivors of Human Trafficking, who live in 1 of the service\’s identified properties, or are based in the community. The service aims to prepare Young People for independent living by providing direct 1:1 and group support hours to Young People. The service typically provides a minimum of 5 hours per week of support hours to each Young Person, although this can vary based on the circumstances and needs of individual Young People.

Croydon Kickstart Futures is similar to the Sutton work but also includes a housing management element. Currently we are managing 2 flats which provide accommodation for 4 young people.

This post is for 18.5 hours a week. The team is made up of a team manager and 5 support workers and admin support. The successful candidate will have a background in working with care leavers as they transition to independence and strong management skills

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo\’s values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo\’s and in time will offer clear routes of progression for colleagues in both their career and their pay.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo\’s pay framework can be found upon application.

Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

• Barnardo\’s believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo\’s service, 29 days per annum, after 5 years Barnardo\’s service and 30 days per annum, after 7 years Barnardo\’s service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo\’s. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo\’s stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support

• Access to Barnardo\’s Learning and Development offer

• T&C\’s apply based on contract

About Barnardo\’s

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values

• Reference number:

21740
– Job Title:

Children\’s Services Manager
– Location:

Crystal Palace
– Locality:

The Triangle
– Contract type:

Permanent
– Hours:

18.5
– Salary:

£43, £55,091.46 FTE (£21, £27,545.73 Pro rata)
– Closing Date:

1 October 2025
– Interview Date:

TBC

Benefits

Discounts at 100\’s of retailers

Employee suggestion scheme

Company pension

Employee Assistance Programme