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- Tasks: Provide front-of-house support and manage administrative tasks for a vital charity.
- Company: Join Barnardo's, a leading charity dedicated to supporting vulnerable children and families.
- Benefits: Enjoy flexible working, competitive pay, and generous annual leave options.
- Other info: Inclusive workplace culture with opportunities for personal and professional growth.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Previous admin or reception experience and strong communication skills required.
The predicted salary is between 24000 - 28000 £ per year.
Location: Cardiff
Contract type: Fixed term
End date: 31/01/2027
Hours: 18.5
Part-Time Receptionist/Admin Assistant (Maternity Cover)
We are seeking to appoint a part-time Receptionist/Admin Assistant to provide maternity cover. Barnardo's delivers services across Cardiff and the Vale of Glamorgan, to meet the needs of vulnerable children, young people and families through a range of targeted interventions. Our work is underpinned by a consistent, strengths-based approach that focuses on improving outcomes for children, young people and their families.
The Role
Based within the Administration Team at Ely Family Centre, Cardiff, this role provides front-of-house and administrative support to the Cardiff and Vale Services, as well as the Cymru National Office. Key responsibilities include:
- Providing a welcoming reception and telephone service for children, young people, families and visitors
- Managing room bookings and maintaining attendance records
- Processing incoming and outgoing mail and managing deliveries
- Responding to general enquiries by telephone and email
- Processing service referrals and maintaining accurate service user records in line with GDPR requirements
- Providing administrative support to Cardiff and Vale Services as required
- Collating data and assisting with statistical reporting
- Managing diaries, arranging meetings and events, and taking minutes when required
- Supporting health and safety and facilities-related tasks
About You
You will have:
- Previous experience working in an administrative or office-based environment
- Experience using IT systems, including word processing, spreadsheets, databases and Windows applications
- Experience in a reception or customer-facing role
- Strong communication skills and the ability to engage with staff, young people and visitors
- An understanding of the importance of confidentiality
- The ability to work to deadlines and manage competing priorities
- A collaborative approach and commitment to positive team working
Additional Information
Please ensure your application clearly demonstrates how you meet the requirements of the role, as outlined above and within the Job Description and Person Specification. Relevant experience may be drawn from employment, education, training or volunteering.
Benefits
Workplace Offer: What it means for you
Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these.
Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland).
Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata.
The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme.
A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options.
Service related sick pay from day 1.
Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution.
Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension.
Cycle2work scheme.
Interest free season ticket loans.
Discounts and cashback from high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal.
20% discount at Barnardo's stores.
Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
Free access to round the clock employee assistance program for advice and support.
Access to Barnardo's Learning and Development offer.
About Barnardo's
We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.
Receptionist in Cardiff employer: BARNARDOS
Contact Detail:
BARNARDOS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Cardiff
✨Tip Number 1
Get to know the company! Research Barnardo's values and mission. When you walk into that interview, show us you understand what we do and why it matters. It’ll make you stand out as someone who genuinely cares.
✨Tip Number 2
Practice your communication skills. As a Receptionist/Admin Assistant, you'll be the first point of contact. We want to see you shine in your ability to engage with visitors and staff. Role-play common scenarios with a friend to boost your confidence!
✨Tip Number 3
Be ready to showcase your organisational skills. Think about examples from your past experiences where you managed multiple tasks or handled a busy reception. We love hearing about how you keep things running smoothly under pressure!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows us you’re enthusiastic about the role and appreciate the opportunity to chat with us. Plus, it keeps you fresh in our minds!
We think you need these skills to ace Receptionist in Cardiff
Some tips for your application 🫡
Show Us Your Experience: When you're writing your application, make sure to highlight any previous experience in admin or reception roles. We want to see how your skills match up with what we're looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit.
Tailor Your Application: Make sure to tailor your application to the specific role. Refer to the job description and person specification, and show us how your experiences align with the key responsibilities and requirements.
Apply Through Our Website: We encourage you to apply through our website for a smooth process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at BARNARDOS
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist/Admin Assistant. Familiarise yourself with the key tasks mentioned in the job description, like managing room bookings and processing service referrals. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Receptionist, strong communication skills are essential. Prepare examples from your past experiences where you've effectively engaged with customers or colleagues. Think about how you can convey information clearly and handle enquiries, as this will be crucial in your role at Barnardo's.
✨Demonstrate Your IT Proficiency
Since the job requires using various IT systems, brush up on your skills with word processing, spreadsheets, and databases. Be ready to discuss your experience with these tools during the interview, and if possible, mention specific software you've used that aligns with what Barnardo's might require.
✨Emphasise Teamwork and Flexibility
Barnardo's values collaboration and a positive team environment. Prepare to share examples of how you've worked well in a team and adapted to changing priorities. Highlight your commitment to supporting colleagues and contributing to a positive workplace culture, which is key for this role.