Birmingham Forward Steps is a citywide service deliveredcollaborativelyby Birmingham Community Healthcare Trustworking alongsideBarnardo's, and other voluntary organisations, operated across 10 districts for children and their parents/ carers from shortly before birth up to the age of five. The service, commissioned by Birmingham council is designed to provide all families of pre-school children withaccessible,community-basedservices in their own homes, GP surgeries, children's centres and a number of othercommunityvenues such as places of worship or libraries, with extra helpavailableto those that need it.
Barnardo's is directly managing 4 of those districts and we are seeking to recruit 1 full time - 36.25 hours per week – Receptionist/Administrator for Doddington Children Centre.
This role will be mainly based on Reception with some additional administrative duties. Please refer to the addendum.
Experience/Skills
- Proven office experience.
- Proven experience of using IT packages including word processing, spread sheets, databases, Windows applications.
- Experience of dealing with members of the public and other agencies.
- Well developed numeracy and literacy skills
- Substantialexperience of IT systems including the use of word, Excel and database systems.
- Substantial experience of general office procedures.
- Substantialexperience of data inputting, maintaining records
- Able to maintain strict confidentiality and work within data protection guidelines.
- Able to work effectively as a member of a team and on own initiative.
- Able to work in a thorough and systematic way, paying attention to detail.
- Able to communicate effectively with staff, young people and visitors.
- Able to deal with constant interruptions from visitors, staff and young people.
- Able to prioritise own workload and meet tight deadlines.
Main duties & responsibilities include:
- Undertaking daily, weekly and monthly health and safety checks
- Required to be a certified First Aider and Fire Marshall
- Overseeing all bookings for meeting rooms and dealing with any queries that may arise
- Dealing with incoming phone calls/voicemails/emails and responding accordingly
- Returning IT equipment
- Taking minutes at line group meetings and at other meetings as required
This role may require you to travel independently across the District therefore you must be flexible and adaptable, particularly in relation to working hours and location.
Should you require any further information regarding this role, please email Shauvaughn Best, Recruiting Manager: shauvaughn.best@barnardos.org.uk
Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
This role is based in West Midlandslocality, initially in Birmingham.
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the service described.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible
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Receptionist/Administrator (23937) in Birmingham employer: BARNARDOS
Barnardo's is an exceptional employer, offering a collaborative work culture that prioritises flexibility and employee well-being. As a Strategic Finance Partner in Greater London, you will have the opportunity to make a meaningful impact on children's services while benefiting from professional growth and development within a supportive environment dedicated to improving the lives of young people.
