Family Support Worker (23248) in Birmingham

Are you passionate about helping children, young people, and families achieve positive change? We are looking for a compassionate and motivated Family Support Worker to join our team. This role is ideal for someone who enjoys working directly with families, thrives in a collaborative environment, and is committed to safeguarding and improving outcomes for children.

Working pattern: Monday to Friday, 9:00am–5:00pm. Occasional evening or weekend work may be required.

Location: The role involves travel between four Family Hubs and undertaking community‑based home visits across the Ladywood District.

Key Responsibilities:

• Providing 1:1 and group‑based support to children, young people, and families using a range of evidence‑based interventions.
• Identifying needs and working collaboratively with families to achieve meaningful, positive outcomes.
• Empowering parents and carers to build confidence and skills that improve outcomes for their children.
• Working in partnership with children’s services, health professionals, and community organisations to ensure coordinated, joined‑up support.
• Contributing to the ongoing development and improvement of the service.
• Applying safeguarding and child protection policies confidently and consistently.
• Taking responsibility for the safe and appropriate use of equipment and resources.
• Maintaining accurate, timely case notes and contributing to case recordings and reports.
• Supporting and advising colleagues where appropriate, despite having no formal supervisory responsibility.
• Promoting a safe, healthy, and secure working environment at all times.

About you:

• A Level 3 qualification in Childcare (or an equivalent qualification).
• Experience working with children, young people, or families, either in a paid or voluntary capacity.
• Excellent communication skills and the ability to work effectively as part of a team.
• A clear understanding of safeguarding and the confidence to follow procedures appropriately.
• Strong organisational skills, with the ability to maintain clear and accurate written records.
• A genuine commitment to making a positive difference within the community.

If you’re passionate about supporting families and creating better outcomes for children and young people, we would love to hear from you. Join us in making a real and lasting difference!

If you’re interested, but would like some more information? Please contact Surinder Bedi – surinder.bedi@barnardos.org.uk

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework:

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid‑point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.

Benefits Workplace Offer:

Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland). Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work‑life balance; we are therefore open to offering flexible working arrangements.

• Annual Leave entitlement for full‑time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata.
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme.
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options.
• Service related sick pay from day 1.
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's.
• Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution.
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension.
• Cycle2work scheme.
• Interest free season ticket loans.
• Discounts and cashback from high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal.
• 20% discount at Barnardo's stores.
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
• Free access to round the clock employee assistance program for advice and support.
• Access to Barnardo's Learning and Development offer.

*T&C's apply based on contract.

About Barnardo's:

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti‑racist organisation with Anti‑Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.